Programmes Coordinator

Programmes
Coordinator

Deadline 10am, Friday 13th March

“The team at Music Masters are a joy to
work with, full of passionate individuals who
really care about their work and the charity.
In return, Music Masters is an organisation
that really looks after the individuals within it
and genuinely values their unique
strengths.”

Steph Walsh, Enrichment and Progression
Manager

Programmes Coordinator

Role Overview
Music Masters is recruiting a Programmes Coordinator to support the day-to-day functions of a busy and
proactive Programmes Team. This person will take an active role in the administration of our regular music
activities in our Flagship Schools in central London, supporting the coordination of timetables, lessons,
resources, exams and events. As well as this, the role will support the delivery of our dynamic teacher
training programmes on a national scale. This includes new and developing areas of work at an exciting
time for one of the UK’s most enterprising music education organisations. For the right candidate, this role
brings with it the opportunity to progress as our range of products and offers grow in future years.

Reports to

  Head of Teacher Training Programmes

Key team
relationships

Head of Schools and Creative Programmes, Schools Programme Manager, Curriculum
Development Manager, Enrichment and Progression Manager, Mentoring and
Training Manager

Direct reports
Location

Hours

Salary
Pension
Benefits

None
A balance of remote working and working in Music Masters’ office (10-11 Bishops
Terrace SE11 4UE). Employees are encouraged to base themselves in / around the
office as much as the role requires, with a minimum of once per week (currently
Wednesdays) - the communal office day for all team members.
Full time (35 hours) not including 1 hour unpaid lunch break. An 8am start is
necessary during term time hours.
£28,680.00
Contributory Pension including 5% employer contribution
•  25 days annual leave, public holidays + office closure between Christmas and New

Year

In-house and external training opportunities available throughout the year

•  Employee Assistance Programme to support your mental wellbeing
•  Enhanced maternity, paternity and adoption leave
•
•  A flexible approach to working to support work-life balance
Permanent
Any time from mid April 2026
Friday 13 March 2026

First round: Monday 30th March or Tuesday 31st March 2026
Second round: Thursday 9th April 2026

Duration
Start date
Application
Deadline
Interviews

Please note: The successful candidate will be required to hold / apply for an Enhanced DBS check and
complete annual safeguarding training.

About Music Masters

Music Masters’ driving aim is to address at their root the most significant issues that could prevent a child
from achieving to their greatest creative potential. We work tirelessly to improve equitable access to music
education, quality and inclusivity in music teaching and learning, and pathways of opportunity in and through
music to career level. Key to this is showcasing excellence in inclusive music teaching through our five partner
‘Flagship Schools’ in London in which we teach 1,000 children with highly diverse backgrounds and needs,
each for up to seven years. The ever-changing environment in which we work informs and inspires our drive
to address systemic barriers to music education and progression on a national scale. We do this through
working intensively with schools, teachers and organisations – and with the next generation of musicians,
teachers and advocates, including our own graduate pupils.

As an example of our wider influence, through
our  year-long  postgraduate-level
teacher
training  programme  Musicians  of  Change
(PGCEi) launched in 2019, over 28,000 children
and young people from Aberdeen to Penzance
now feel the benefit of superior music teaching
with inclusion at its heart. Our commitment to
providing access to progression pathways with
from
and
in  classical
backgrounds  underrepresented
music remains a core principle throughout our
work,  and  I’M  IN  (Inclusive  Music  INdex),  our
organisational self-assessment tool, has so far enabled us to support and challenge 150 organisations working
in and with music to build a more inclusive approach that welcomes, nurtures and values talented, diverse
young musicians.

through  music

children

for

The  first  two  years  of  our  2022-26  strategy  have  seen  us  develop,  test  and  evaluate  a  number  of
programmes designed to increase our national reach and impact. Alongside this, we have reviewed our
longstanding  programmes  through  commissioning  unbiased  external  review,  creating  new  theories  of
change  and  developing  a  refreshed  evaluation  approach,  leading  to  real  improvement  and  further
innovation. A key aim of this period has been to gain clear understanding of the difference Music Masters
is making – in particular through the charity’s unique strengths and expertise. The next two years sees us
refine our most impactful activity to further extend its value for our beneficiaries, and to develop  work
that has the potential to scale our reach and impact exponentially. By the end of this strategic period we
aim to have developed a data-informed, sustainable plan for growth and scale that provides a roadmap
for our future.

Above: Music Masters’ Patron Sheku Kanneh-Mason MBE works with our cellists at Jessop Primary School

“I can easily say that this is most supportive, ambitious and caring organisation I have had the
pleasure of working in. Always pushing the needle to improve the UK music education industry
and beyond."

Working with us

Music Masters is great place to work that values individuality, creativity and collaboration. The Music
Masters office team currently comprises:

Executive
Finance and Operations

Fundraising

Programmes

Chief Executive Officer (FT)
Finance Director (PT)
Finance Manager (PT)
Operations & Systems Manager (FT)
Development Director (FT)
Development Manager (FT)
Philanthropy Officer (FT)
Philanthropy Manager (FT)
Development Officer (PT)
Head of Schools and Creative Programmes (FT)
Head of Teacher Training Programmes (FT)
Schools Programmes Manager (FT)
Enrichment and Progression Manager (FT)
Curriculum Development Manager (PT)
Mentor and Training Manager (PT)
Programmes Coordinator (FT)
Emerging Educator (intern) (PT)
Head of Marketing (PT)
Digital Marketing Manager (PT)

Marketing and Engagement

PT = Part Time     FT = Full Time

We work with a team of 30 highly trained freelance and employed music teachers who deliver in our
Flagship Schools, lead and support on events, and lecture and mentor on our PGCEi. Beyond this, we
work with a range of sector-renowned and inspiring mentors, lecturers, practitioners and partner
organisations to deliver our training programmes.

Fundamental to our work is our Board of Trustees – a group of exceptional volunteers who keep the
values of Music Masters ‘in trust’ for future generations and support the executive team to deliver an
outstanding programme of work for the greater good of society. We also work with a range of
ambassadors, including Artist Ambassadors, Graduate Ambassadors (former students), and Family
Ambassadors from our Flagship Schools. Each brings diverse lived experience and a unique perspective
that helps distinguish and enrich our work.

Music Masters is wholly committed to supporting
its employees through bespoke, ongoing personal
and professional development and has a designated
budget to ensure high quality training can be
prioritised.

“Working at Music Masters is incredibly fulfilling.
Everyone in the team is really passionate about the
work we do, why we do it, and ready to step in to
support one another. It's one of those rare work
environments that genuinely prioritises employee well-
being - a fantastic place to thrive!”

Jaskaran Singh, Impact & Evaluation Manager

About the Role

Working as part of a busy team, the Programmes Coordinator will have a central role in the smooth
and successful delivery of Music Masters’ Schools and Educator Development Programmes. The
postholder ensures effective day-to-day coordination and administration across multiple areas that
impact our five Flagship Schools in central London and our full range of national training programmes.
By facilitating clear communication, strong organisation, and seamless logistics, this role plays a vital
part in ensuring Music Masters’ programmes run effectively, helping to create meaningful musical and
educational experiences for children, teachers, and communities. Below provides an idea of the main
areas undertaken by the post-holder.

Schools Programme

Programme Coordination & Administration

•

Support the Schools Programmes Manager in day-to-day operations, including troubleshooting
scheduling and room issues, managing absences, and maintaining accurate student, family,
teacher, and musician records in the database.

•  Work closely with the Schools Programmes Manager and Staff Teacher/Lead in each school to log

and reschedule lessons impacted by absences, school trips or school clashes.

•  Manage the Programmes inbox, handling queries from parents, teachers, schools, and other

stakeholders, ensuring timely responses and proper record-keeping. Forward queries efficiently to
relevant team members as needed.

•  Coordinate the creation and mailing of the Size Up, a fortnightly newsletter to the teaching

communities in our Flagship Schools.

Finance & Resource Management

•  Administer the resources budget overseen by the Schools Programmes Manager and/or budget
holder, ensuring spending aligns with budget guidelines and maintaining an effective request
system.

•  Manage instrument and resource distribution and records, working closely with the Finance
Director to ensure accurate asset tracking, including repairs, damages, replacements, and
instrument purchases by families.

•  Process teacher payments and invoices, collaborating with the Finance Team, addressing related

queries, and supporting teacher contract and recruitment administration.

•  Process family payments, including issuing invoices, handling bursary applications, and responding

to enquiries, working alongside the Finance Director for accurate financial tracking.

Assessment & Progression

•  Coordinate examinations and assessments for Year 6 and other relevant students with the

Enrichment & Progression Manager, liaising with teachers, schools, parents, accompanists, and
examination bodies.

•  Work with the Enrichment & Progression Manager to oversee the student report

process, ensuring correct formatting and timely delivery.

•

Support the Schools Development Manager in coordinating teacher assessments of students,
ensuring completion and compiling data for management analysis.

•  Coordinate Year 2-3 and Year 6-7 transitions processes alongside the Enrichment & Progression

Manager, overseeing nominations collection, place acceptance comms, waiting lists, and graduate
submissions to the Champions programme.

Events & Projects

•

Support planning and execution of key events, including Winter & Summer concerts and M-Fest,
collaborating with the Staff Teachers and Wider Programmes Team on logistics, communications,
setup, stage management, and resource coordination.

Educator Development Programmes

Programme Coordination & Administration

•  Manage the Musicians of Change PGCEi inbox, handling queries from students and other

stakeholders, such as our delivery partner Birmingham City University ensuring timely responses
and proper record-keeping. Forward queries efficiently to relevant team members as needed.

•  Create and maintain clear schedules for relevant training programmes in collaboration with the

Head of Teacher Training Programmes and Mentoring and Training Manager. This includes planning
dates/times for weekend workshops, evening twilights, board of studies meetings, assignment
deadlines, and other key activities.

•  Coordinate logistics for internal and external meetings related to Musicians of Change and other

training programmes, including scheduling, diarising, minute-taking, and ensuring all stakeholders
are informed and clear of actions moving forward.

•  Coordinate logistics for events, lectures, workshops, and training sessions, including booking

venues, rooms, and catering, and keeping all relevant staff updated for training programmes and
Musicians of Change where needed.

•

Support recruitment, enrolment, induction and graduation/transition of students, musicians,
mentors, and other professionals, working with the Head of Teacher Training Programmes and
Mentoring and Training Manager to maintain accurate records and student profiles, process
necessary checks, create and update access riders, and ensure smooth transitions into and out of
the programme.

•  Coordinate external observations of Musicians of Change students in Flagship Schools, working

with the Schools Programmes Manager to schedule visits, inform senior leaders and teachers, and
ensure visitors follow school and Music Masters guidelines.

•  Coordinate the creation and mailing of regular updates to students, graduates and participants.

Assessment & Evaluation

•  Administrate assignments, marking, and moderation, ensuring students are resourced and

informed effectively and deadlines are met, consolidating scores and assessments on student
records, and providing data to the Music Masters team as needed.

•

Support evaluation processes by managing the distribution and collection of
evaluation forms (online or in person), transcribing and compiling data, and
assisting the Head of Teacher Training Programmes with analysis.

Systems & Administration

•  Maintain the Virtual Learning Environment (VLE) for students, lecturers, and stakeholders by
uploading and organising materials, troubleshooting technical issues, and liaising with IT and
technical support teams.

•  Manage financial administration for Musicians of Change and other training programmes, including
contracting external freelancers, processing invoices, managing course fees, recording expenses,
and working closely with the Finance Director to keep track of costs effectively.

General Responsibilities

•  Manage the General Contact inbox, handling queries from parents, students and other

stakeholders, ensuring timely responses and proper record-keeping. Forward queries efficiently to
relevant team members as needed.

•

•

•

•

Supporting our processes of impact evaluation, including supporting the planning and delivery of
evaluation workshops with students/families/teachers, disseminating and logging responses to
surveys, and encouraging and chasing responses to any other regular evaluation procedures.

Supporting the delivery and coordination of events, projects or activities that engage our Artist
Ambassadors, Family Ambassadors, or Graduate Ambassadors.

Supporting and attending regular team
activities such as full or partial team
meetings, in-school team meeting with staff
teachers or SLT, and termly meetings with
our wider teaching team.

Supporting and attending activities for
Musicians of Change or other training
programmes beyond regular working hours
as and when necessary or appropriate,
including some evenings and weekends
when organised in advance.

“Why work at Music Masters? If you want a
collaborative and positive environment, where people
support each other, share the successes and are
generous with each other, then this is the place for
you. We do meaningful work and the focus on well-
being is sincere.”

Cedric Fromageot, Operations & Systems Manager

Who are we looking for?

This role would suit someone who thrives on organisation, clear communication, and working
collaboratively to make a real difference. You’ll be someone who takes pride in keeping things running
smoothly — from schedules and systems, to people and processes — and who can juggle multiple priorities
with calm, care and attention to detail. You’ll enjoy building strong relationships with colleagues, schools,
teachers and families, and will be comfortable adapting your approach to suit different people and
situations. You’ll bring a proactive, solutions-focused mindset to everyday challenges, and will find
satisfaction in making things more efficient, accessible and inclusive. With an interest in music, education
or social impact, you’ll be motivated by helping others succeed — whether that’s a child accessing their first
music lesson, a teacher growing in confidence, or a project running seamlessly. This is a varied and
rewarding role for someone who wants to play a key part in a passionate, purpose-driven team.

In more detail, we are looking for someone who identifies as possessing the following:

Knowledge

It is essential that you have knowledge of and familiarity with:

•

IT software such as Microsoft Office 365 (eg. Excel, Word, Outlook)

Experience

It is essential that you have strong and proven experience in:

coordinating clear and effective schedules, meetings, timetables, diaries or bookings

•
•  managing good personal and organisational relationships, internally and externally
•  working within a busy team and office environment
•

financial administration and collaboration with budget holders

It is desirable that you have experience in:

•
•
•

schools and/or further/higher education landscape
the music and/or arts sector
the use of administration tools such as Trello, Jotform, Mailchimp, QuestionPro and/or other platforms
for workflow and communication management
•
coordinating ad hoc projects and events within a creative team
•  managing online tools and/or websites or virtual environments
•  minute taking and dissemination
•  Salesforce
•  being a musician

Skills

It is essential that you have:

•  a high level of organisation, including the strong desire to create and implement new systems and

processes that improve how we coordinate and communicate activities throughout our programmes
strong ability to handle and understand large quantities of data, how to store and use data securely and
sensitively, and make this easily accessible and practicable for all staff
the ability to manage and prioritise a variety of projects, events and tasks at the same time to meet

•

•

•

deadlines and to make the working lives of your colleagues as effective as possible
the ability to problem solve when faced with challenges such as last-minute requests,
unexpected absences, and clashes with activities in busy work environments

•  excellent interpersonal skills, the ability to communicate confidently, effectively and clearly across a

wide range of contacts within and outside the organisation

•  excellent written communications, including building clear systems and guidance, producing effective
letters, updates and communications to diverse audiences, and writing inspiring and motivational
content for participants and beneficiaries
the ability to act as an ambassador and role model for Music Masters and our Flagship Schools
the ability to work effectively in an office, out-of-office or remote/hybrid environments

•
•

Values

It is essential that you have:

•  A strong belief in the value of equity, diversity and inclusion, which may come from direct personal

experience or having observed the experiences of others.

•  A desire and readiness to learn new skills to support the delivery of our work.
•  A commitment to ensuring our young people and stakeholders are meaningfully involved with our

programme design, delivery and evaluation, and an understanding of the need to engage in ongoing
reflection for personal and organisational learning.

•  A commitment to the safety, safeguarding and wellbeing of all children, young people and adults.

How to apply

Music Masters is an equal opportunities employer. We are committed to enabling people from a diverse
range of backgrounds to build careers in the arts, education and charity sectors. If you have any access
needs that are not accounted for within the online written application form process, please don’t hesitate
to get in touch.

If you are unsure whether or not your skills match
the job description but are interested in the role
and would like to have an informal discussion prior
to applying please write to
contact@musicmasters.org.uk. We will do our
best to facilitate this, but please bear in mind that
this may not always be possible at particularly
busy times and aim for an inclusive and
anonymised application process, particularly in the
first stages.

“The Music Masters office is probably the most
supportive work environment I've encountered in my
career. There's a real enthusiasm for personal and
professional development and a palpable collective
belief in the mission. And it's made all the more
rewarding when you get to go out into schools and see
the work in action!”

Nathan Comer, Development Manager

We are committed to safeguarding and promoting the well-being and welfare of children and require
everyone associated with Music Masters, including all trustees, employees, and volunteers to share this
commitment. Successful applicants will need to undergo child protection screening appropriate to the role,
including references from past employers (including the most recent), the opportunity to provide a self-
disclosure form and Disclosure and Barring Service checks. We reserve the right to perform online checks
after a role has been offered as part of our vetting processes, specifically for roles with substantial access to

children. References will only be sought once the offer of a role has been made. These will
include questions on the quality of your character, any history of substantiated allegations
or disputes, and anything that your referee believes we ought to know in order to protect the children with
whom Music Masters works. If any issues come to light, we reserve the right to discuss these with your
referrer further. You will be subject to a standard “Right To Work” check as per government legislation. The
offer of a role will be subject to meeting these conditions in a satisfactory way.

We believe in and practice fair recruitment. As such, your name, contact details, references, educational
background and protected characteristics will be hidden before your application is passed to panel for
consideration. Your name will only be provided to the panel prior to interview.

Closing date for applications: Friday 13th March, 10am. Successfully short-listed candidates will hear from
us by the end of the day on Friday 20th March and all candidates will be notified.

To apply click here

“It is rare to feel truly passionate about a job, especially your
first one. But I seem to be one of the lucky ones – working
for Music Masters is such a joy. It has reinforced my
commitment to music education and the accessibility of
classical music, and has reinstated my faith in the wider
music and music education sectors. We are a kind and
devoted team, and what we do really matters. I’m so proud
to be a part of this wonderful organisation!”

Maddy Morris, Development Officer

 ll applicants will forward to hearing from you.

“The Music Masters team are some of the warmest people I’ve had the pleasure of
working with. Each person contributes a high level of skill and care to the collective work
of Music Masters, meaning you always feel part of something really special and bigger
than the sum of its parts.”

Raihan Choudhry, Digital Marketing Manager

www.musicmasters.org.uk

contact@musicmasters.org.uk

First Floor 10-11 Bishops Terrace,

London, SE11 4UE

  UK Music Masters Ltd is a registered charity, number 1119372,
and its company number is 06226749