Programme Support Officer - Governance

Purpose of the post

This is an exciting new role providing an excellent opportunity for someone who is looking to use and enhance their project management, organisational and communication skills, to support the Information Governance team in coordinating initiatives to harmonise and streamline data governance processes in the UK and beyond, with the aim of fostering trust and transparency.

This fast-paced role will involve regular contact with senior internal and external stakeholders. The successful candidate will work across the entire organisation and will have regular contact with universities, funders, and governmental entities regarding complex data infrastructure and research projects.

The successful candidate will share our values, have strong collaboration and organisational skills, be comfortable with working at pace and have a passion for professional, high-quality approaches to communication and engagement. The successful candidate will be part of HDR UK’s growing Legal, Trust & Ethics team and will report to the Head of Information Governance.

Main responsibilities

• Successfully planning and delivering stakeholder workshops, meetings, and events involving multiple organisations. Requires attendance for at least two meetings in London per year.
• Providing updates on team workstreams, including producing PowerPoint presentations and a quarterly newsletter to stakeholders.
• Disseminating HDR UK’s innovative work on health data governance, including drafting and contributing to blogs, bulletins, articles and other publications, and regularly updating webpages.
• Coordinating funding calls and management of project timelines.
• Supporting partners to adopt best practice in data governance including with overcoming challenges that have the potential to block or slow down research.
• Engaging partners across the health data landscape and wider communities to develop and define best practice including resources and materials that can be adapted and re-used.
• Working closely with our Public Involvement and Engagement (PIE) team to involve and engage members of the public, including HDR UK’s Public Advisory Board, in the use of health data for research and data governance.
• Developing a strong network of working relationships with stakeholders within HDR UK.
• Working with internal teams and external partners to horizon scan for opportunities to share successes that help raise the profile of our work.
• Work flexibly to support colleagues as needed, adapting to an evolving environment and emerging priorities.

Planning and Organising The successful candidate will plan and manage a diverse workload of complex, overlapping tasks and will require high levels of organisational skill. The post-holder will need to effectively plan and deliver their work but also be able to respond to changing needs in a fast-paced organisation.

Decision Making The post-holder will be required to make day-to-day operational decisions for their own workload where required.

Problem Solving The successful applicant will be expected to use problem solving skills to respond to diverse demands. The post holder will require confidence and resilience in dealing with enquiries, problem solving and decision making. The post holder will be expected to make effective judgements on when to escalate issues to senior colleagues’ attention and with what urgency.

Experience

The successful candidate will have the following experience:

• Experience of facilitating meetings and delivering presentations.
• Experience of organising and managing successful events, including managing external suppliers.
• Excellent communication skills and a high attention to detail.
• Demonstrable experience of planning, running and evaluating activities.
• Success in running several projects at once to similar timeframes with conflicting priorities.
• Excellent experience in collaborating across teams and/or organisations to help create and co-deliver shared goals.
• Experience of working on diverse projects with stakeholders from different disciplines and appreciation for differences between working practices and regulatory regimes.

Some or all of the following experience would also be beneficial for this role:

• Experience working in the health data sector.
• Working knowledge of GDPR.
• Experience in project management with an ability to apply management principles and processes and proactively manage risk.
• Experience of involving in research and/or communicating with patients and members of the public.
• Experience of defining and documenting project requirements from multiple stakeholders.

Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

We politely request no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.