Programme Manager – Enhanced Mental Health Pathfinders Alliance

Job Description

Job Title: Programme Manager, Enhanced Mental Health Pathfinders Alliance

Employer: The Survivors Trust, on behalf of the EMHP alliance

Reporting to: Alliance Director

Salary: £45,633

Service: Enhanced Mental Health Pathfinders Alliance

Location: Hybrid – Home/various London sites

Hours: 37.5 per week

Contract: Fixed-term five-year programme (NHS England funded)

About the Enhanced Mental Health Pathfinders (EMHP) Alliance

The Enhanced Mental Health Pathfinders Alliance is a five-year, NHS England (London) funded partnership designed to improve care for adult victims and survivors of sexual assault and abuse who have multiple, complex trauma-related mental health needs.

The Alliance brings together six core partners; Ashiana, Oxleas NHS Foundation Trust, Pan-London Sexual Violence Alliance, Respond, Solace and The Survivors Trust. By combining diverse expertise and shared values, the Alliance will:

Strengthen collaboration between statutory and voluntary sector services,

Improve identification of complex trauma needs,

• Develop sustainable, trauma-informed pathways across London

This role offers a unique opportunity to play a central role in implementing this pioneering work, contributing to a rare opportunity to shape a pan-London, system-wide model that centres survivor voice, equity and long-term recovery.

Role Purpose

The Programme Manager will lead the coordination, monitoring and delivery of the EMHP Alliance’s strategic objectives.

Working closely with the Alliance Director, Programme Leads and Delivery Teams, you will:

• Ensure the programme is delivered effectively and consistently

Drive stakeholder engagement across London systems

Embed trauma-informed and survivor-centred approaches

You will bring strong and proven programme management skills, excellent stakeholder engagement experience, and the ability to build trusted relationships across NHS, voluntary sector, criminal justice and community partners including people with lived experience of sexual assault and abuse, to ensure the programme achieves meaningful, lasting impact.

Key Responsibilities

Programme Leadership & Coordination

• Oversee day-to-day coordination of EMHP Delivery Teams across London.

• Act as the link between Programme Leads, Delivery Teams and the Alliance Director

Develop and maintain systems for monitoring progress against EMHP objectives

• Ensure resources, skills and capacity are allocated effectively across workstreams

Prepare regular reports and updates for the Alliance Director, Alliance Leadership Team (ALT) and stakeholders

Support the embedding of an “alliance culture” across all partners

Encourage and maintain cross-sector engagement

• Establish and maintain stakeholder forums in each of the 5 ICB areas

Utilise ICB contacts to engage with NHS staff and build on local knowledge to involve all relevant stakeholders including: NHS, police, Mental Health Trusts, A&E departments, GP surgeries, specialist sexual violence voluntary sector

Create an EMHP briefing for dissemination by stakeholders to engage with smaller VCSE organisations working with minoritised and under-represented groups

Provide additional support where needed to smaller VCSE by and for organisations to engage with the Stakeholder EMHP forum

Engage the stakeholder forums in developing the pathway, contributing to and commenting on the training needs and in ongoing evaluation of the roll out and impact of delivery

Provide quarterly updates for stakeholders to inform them of progress with early pilots and share knowledge gained from rolling out workforce development and upskilling in the ICB areas

Use Stakeholder EMHP Forums to support the implementation of a trauma-informed approach to working with survivors with complex mental health needs across sectors and involve stakeholder in promoting EMHP training opportunities for cross-sector workforces

Stakeholder Engagement & Partnership Development

Lead pan-London stakeholder engagement, including establishing and chairing forums across the five ICB areas

Develop and deliver a structured stakeholder engagement strategy, monitored regularly with the ALT

Map survivor-support organisations and professionals (e.g. NHS, police, probation, social care, GP practices, voluntary sector)

Develop and maintain a central stakeholder database to support partnership working and referrals

Build trusted relationships with NHS, VCS, criminal justice and community organisations

• Create two-way referral pathways and promote effective cross-sector signposting

Identify service gaps and proactively engage or recruit partners to address inequities in provision

Lead service promotion, communications, awareness-raising and engagement activity, across the alliance, ensuring survivor voice is central.

Programme Delivery & Improvement

• Coordinate the development and rollout of the EMHP best practice model.

• Manage workstream leads and report performance to the ALT.

Identify, assess and escalate risks to the Alliance Director, ensuring accountability across partners.

• Support development of a sustainability plan to ensure long-term impact

• Work with the Tech & Data Lead to support external evaluation and evidence impact

Map outcomes (database + gap analysis)

Governance, Reporting & Quality

• Ensure effective reporting mechanisms across Delivery Teams and partners

Develop systems to gather and analyse stakeholder feedback and lived experience feedback

• Support financial and operational planning, including monitoring budget variance

Promote continuous improvement, innovation and trauma-informed practice across the alliance

Accountabilities

• Ensure clear communication and coordination across all Alliance partners

• Provide guidance and support to Delivery Teams

Maintain strong, collaborative relationships with stakeholders, prioritising lived experience voices

Contribute to delivery of the overall EMHP Alliance strategy

Location & Travel Requirements

This is a hybrid role. You will work from home, in daily communication with your manager, with regular travel across London to:

Alliance partner sites

• NHS Trusts and ICB meetings

Stakeholder forums

Community and voluntary sector partners

Travel is expected several times per week during mobilisation, reducing slightly once forums and systems are established.

Please note this job description is intended to outline the main duties of the post and may change as the post and organisation develops.

Person Specification

Knowledge & Experience

Essential

Extensive experience working with victims and survivors of sexual violence and abuse, with a clear understanding of the complex, intersecting layers of trauma that can arise from sexual harm, exploitation and long-term abuse.

Knowledge of the barriers survivors face in accessing safe, appropriate and timely support, including structural inequalities, stigma, fear of statutory systems and the impact of trauma on help-seeking.

Experience supporting individuals with differing needs, identities and backgrounds, including those facing multiple disadvantage, cultural barriers or complex mental health presentations.

Demonstrated ability to work safely and effectively in trauma-exposed environments, including maintaining personal wellbeing, reflective practice and professional boundaries.

• Experience establishing and leading stakeholder forums across multi-agency systems.

Experience managing complex programmes or multi-partner projects.

• Ability to design and implement systems for monitoring progress and outcomes.

Proven ability to achieve objectives through effective people and relationship management.

Excellent communication, interpersonal and presentation skills, with the ability to engage sensitively and confidently with survivors, professionals and senior leaders.

Strong analytical and problem-solving skills.

• Advanced IT skills (Microsoft 365; CRM/database systems such as Salesforce).

Strong grounding in trauma-informed practice, including how to embed these principles within teams, partnerships and service design.

Desirable

Experience working in an alliance model.

Experience in the voluntary or health sector.

• Experience working in sexual violence, trauma or complex mental health services.

Values, Behaviours & Competencies

Demonstrates emotional resilience and self-awareness, with the ability to recognise personal limits, seek support and use supervision effectively when working with trauma.

Strong commitment to equity, diversity, inclusion and intersectionality, with an understanding of how trauma is shaped by identity, culture and lived experience.

Open to challenge, reflective practice and learning from survivors and lived experience partners as well as the agencies who support them.

Ability to build trust and invest in relationships, particularly with those who may have experienced harm within systems.

• A proactive, flexible and positive approach to evolving projects and working at pace.

• Excellent organisational and time-management skills with strong attention to detail.

Alliance Partnership Principles

All EMHP Alliance members commit to:

• Promoting equity of voice and influence between NHS and voluntary sector partners.

Sharing responsibility for delivery, risk and outcomes.

Fostering collaborative, non-hierarchical approaches to service design and improvement.

• Ensuring transparent communication, open-book decision-making and joint planning.

Embedding survivor voice and lived experience representation within governance structures.

To apply, please submit your CV and a covering letter outlining your suitability for the role and send via email to: joanne.bettles@thesurvivorstrust.org

Online interviews: w.c. 22nd June 2026