Programme Delivery Coordinator

Programme Delivery Coordinator: Full time, permanent role

Hours: 37.5 hours per week

Location: Quedgeley with hybrid working available

Salary: £26,000 per annum

Closing date: 25th March 2026*

*We will review applications and conduct interviews as they are received and therefore this post may be filled before the closing date if a suitable candidate is found. For this reason, we advise early applications.

Join the British Small Animal Veterinary Association (BSAVA) and help promote excellence in the veterinary profession.

The role:

The BSAVA has an exciting opportunity for a highly organised and proactive Programme Delivery Coordinator with excellent communication skills to join our Education team. Working across both the Academic and Continuing Education teams, the post holder will play a key operational role in delivering in-person and virtual educational events that support BSAVA’s mission to drive excellence in veterinary practice.

The role involves end-to-end event coordination, from scheduling and pre-event preparation through to delivery on the day and post event wrap-up. You will host both in-person events at Woodrow House in Gloucester and virtual sessions online, helping to ensure a high quality, professional experience for students, speakers and colleagues.

This is a varied, hands-on role requiring excellent organisation, attention to detail and the ability to manage multiple priorities. It is ideally suited to someone who enjoys working collaboratively, takes pride in delivering high quality events and is motivated by supporting education that makes a real difference to the veterinary profession.

As some of our events take place outside of normal working hours, you will need to be comfortable working flexibly.

Skills and experience:

To be successful in this role, you’ll be a confident and well-organised coordinator with strong administrative skills and the ability to manage a varied workload. You’ll also be comfortable communicating with a wide range of people, including students, speakers and colleagues, and supporting the smooth delivery of events and educational activity. You will have:

• GCSEs (or equivalent), including English and Maths
• Experience organising and delivering events or educational courses
• Strong administrative experience, with the ability to manage multiple and complex tasks
• Experience using online meeting platforms, such as Microsoft Teams and/or Zoom
• Confident IT skills, including a working knowledge of Microsoft Office
• Excellent written and verbal communication skills
• Confidence in hosting events and dealing with customers or students

Desirable (but not essential) experience includes working in environments that support education delivery, committees or learner administration. For example:

• Experience working with committees, including minute-taking
• Experience using Customer Relationship Management (CRM) systems
• Experience using a Learning Management System (LMS)
• The ability to work independently and resolve minor problems

The person

We’re looking for someone who is proactive, reliable and professional, with a positive approach to teamwork and a commitment to delivering high-quality work. You’ll be adaptable, organised and willing to support occasional evening commitments when required.

You should have:

• A proactive, self-motivated attitude
• A commitment to delivering high-quality work
• Strong planning, organisational and problem-solving skills
• A flexible approach to work, including occasional evening commitments
• Good interpersonal skills and the ability to work collaboratively as part of a team
• Honesty, dependability and a professional approach

About the BSAVA:

The BSAVA is a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, we work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year we deliver numerous education courses, host BSAVA events and publish books, manuals, apps, and magazines.

This post sits within the Education department and reports to the Academic Operations Manager.

Our reward package for this role includes a basic salary of c.£26,000 per annum. In addition, we offer generous employer pension contributions starting at 7% and increasing up to 10% with length of service.

We also offer:

• Holiday entitlement starting at 25 days per year, plus bank holidays, and increases by one day per year up to a maximum of 28 days. Additionally, employees receive one extra day for every five years of service.
• Ongoing training and development opportunities to support you in fulfilling your role.
• Enhanced family leave benefits, including maternity, paternity, adoption, and other family-related leave.
• Life assurance providing cover at three times your annual salary.
• A free legal helpline, offering access to specialist lawyers for advice on a range of legal matters.
• Health and wellbeing support, including a 24/7 Employee Assistance Programme, a network of mental health first aiders, enhanced company sick pay, access to private medical insurance after 12 months’ service, occupational health services, and annual flu vaccinations.
• Free onsite parking and a Cycle to Work scheme, offering a discounted purchase of a bicycle and accessories to support healthy, low-carbon commuting.
• Regular social activities and events for those who wish to get involved!

And we are:

A community-focused organisation, offering paid leave for employees to volunteer with charities or not-for-profit organisations.

Committed to sustainability, both in our work and within the veterinary profession. The Association has completed a certified carbon audit and has been awarded Silver Accreditation with Investors in the Environment.

So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and we would love to hear from you.

View the full role description here.

How to apply:

Please submit your CV and a covering letter detailing how you meet the requirements in the role description on the vacancies page on our website to: Claire Vinten via c.vinten@bsava.com

If you have any questions, or would like to discuss the role, please contact Claire Vinten using the email address above. We will review applications and hold interviews at any time prior to the closing date, which may mean that we fill this vacancy early if we find a suitable candidate.

By applying for this position, you are consenting to the information on your CV being held by the Association for six months.

Our commitment to equality, diversity and inclusion (EDI) underpins our belief that we can make the Association stronger through the unique contributions we can all bring. We create inclusive teams aligned to our values and encourage applications from a diverse range of suitably qualified candidates.