Process Improvement Manager (Trust)
Salary: £44,370 per annum
Hours: 37.5 hours per week
Location: Exeter HQ / Hybrid with regular attendance at HQ
Duration: 18-month Fixed Term Contract
The Role
The Process Improvement Manager is responsible for identifying and implementing process improvements across the organisation, managing relationships, ensuring digital systems are up-to-date and fit for purpose, and leading the organisation's digital transformation efforts towards efficiency, decarbonisation, and future readiness.
The Candidate
With a degree in Business, IT or a related field, or equivalent practical experience, we're looking for a detail focused person who can analyse and interpret complex system information to provide actionable recommendations and ensure effective communication of such changes across the organisation, all in alignment with our digital strategy. They will be proficient in the Microsoft Power Suite for developing organisational capabilities and automation efficiencies, be self-motivated and display resilience and calmness under pressure.
The Package
Salary: £44,370 per annum.
As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
- Occupational Maternity/Paternity & Adoption leave
- Paid time off for fertility treatment
- Pension scheme, 6% employer contributions
- Occupational sick pay scheme
- Counselling and financial wellbeing services
- Access to electric vehicle lease cars through salary sacrifice
Find out more about our staff benefits here.
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
More Information and How to Apply
To apply, please visit our careers page here, scroll down to 'Process Improvement Manager' and click 'Apply for this job'.
The closing date for applications is 9am on 16th June 2026.
Interviews will be a two stage process and held in person at HQ.
1st interview - 26th June 2026
2nd interview - 6th July 2026
*Please note that interview dates are likely but are subject to change in the event of unforeseen circumstances
What's the recruiting process like at DAA? Learn about your experience as a candidate here.
Devon Air Ambulance are a Disability Confident Level 1 employer, we are committed to ensuring our recruitment process is inclusive and accessible. We encourage applications from individuals with disabilities and will make reasonable adjustments to support candidates throughout the recruitment journey. If you require any accommodations, please let us know.
We recognise that candidates may use AI tools to support their application, for example to improve clarity, structure, or presentation. However, we value authenticity and expect candidates to retain accountability for the content of their application, and for all submissions to reflect the candidate’s own experience and skills and be an honest representation of their capabilities. Please be assured that we do not use AI to make shortlisting or hiring decisions.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
Disclaimer: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.