Premises and Security Officer (Relief)
Locations:
Somewhere Safe to Stay Hub
Job Description:
Immediate Start Available
Hours: Relief role. This is a casual role to support the operational resilience of the service. Shifts will be offered on an ad-hoc basis, mainly to provide cover for annual leave and sickness.
Working Pattern: Working hours will be waking nights from 20:30. We are operational 7 days a week.
Pay: £12.60 per hour
Principal Responsibilities
Our housing services have helped positively change thousands of lives for nearing 50 years.
Supported housing provides specialist support for people who are vulnerable and at risk or who are in need of urgent accommodation. This includes people who are homeless or at risk of homelessness, and victims of domestic abuse. Individuals are supported to transition into longer-term accommodation and can also get help to access education, employment opportunities and healthcare.
The key responsibilities will require the postholder to work proactively and liaise with customers, building a rapport and being the first point of contact in the building overnight. Shifts are on a lone working basis, and the postholder will work within a wider team to provide a safe, secure and comfortable environment, helping customers begin to recover from the trauma experienced through homelessness.
Person Specification (Essential/Desirable)
Experience
- Applicants must have previous experience of working within a supported accommodation environment and supporting vulnerable people / families with issues relating to financial hardship, homelessness, mental health and substance misuse (D)
- Applicants must have a detailed knowledge of services and support available to vulnerable people in need and a thorough understanding and commitment to Safeguarding (D)
- Applicants must hold a working knowledge of health and safety in relation to managing premises and a dispersed team (within a supported accommodation environment and within the community) where lone working is applicable (D)
- Experience in a security / caretaker role (D)
Qualifications
- A thorough knowledge of Temporary/Emergency or Supported Housing Accommodation (D)
- A professional qualification in housing, social work, community work or similar area of work (D)
- Significant lived experience within factors which relate to our customers. This can include knowledge of substance misuse, the welfare system, homelessness, long term unemployment, mental health, financial hardship (D)
Work-Focused Skills
- Current driving licence and have the use of a car (E)
- Applicants should have excellent inter-personal and communication skills and must be able to work within a multi-disciplinary team.
- Applicants should be able to manage their own work and use initiative as appropriate (E)
- Applicants should have good generic IT skills as the role will involve be able to use databases to record information (E)
- Experience of working in challenging situations, and being able to find practical solutions (E)
- Applications should have the ability to complete various domestic duties to maintain a clean and tidy environment and support the swift turnaround of rooms before a new occupant arrives (E)
Application Info
We encourage applications from all sections of the community particularly those with personal or previous experience of homelessness and social exclusion.
We are a Disability Confident Employer and are committed to an inclusive and accessible recruitment process. We offer a guaranteed interview to applicants who declare a disability and meet the minimum criteria for the role. For support in applying or to request reasonable adjustments, please contact us.
Access Community Trust is committed to safeguarding and promoting the welfare of all its young people and vulnerable adults using our services and expect all staff and volunteers to share this commitment.
Please note: this position involves work that is a regulated activity and is therefore subject to receipt of a satisfactory Enhanced Disclosure with a barred list check from the Disclosure and Barring Service. This is in accordance with the Police Act 1997 and the Rehabilitation of Offenders Act 1974. This is to be paid for by the successful applicant and will be reimbursed upon the successful passing of a 6-month probationary period.
We reserve the right to close the advert if we receive a high volume of suitable applicants so early application is encouraged. We endeavour to respond to all applicants, however if you do not hear from us within 28 days please do assume your application has not been shortlisted for interview on this occasion.
Benefits
- Access to a wide range of store, leisure and travel discounts
- 24/7 counselling helpline, including six structured sessions
- Company pension with a 3% employer contribution
Pay Rate:
£12.60 - per hour