Pool Worker

• Location:Croydon MH Accommodation
• Closing Date:9 March 2026
• Pro Rata Salary:12.36
• Contract Type:Pool Worker
• Working Location Type:On- Site
• Hours per week:Various

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Croydon Mental Health service in Croydon.

Sounds great, what will I be doing?

You will be managing a caseload of service users with complex health and support needs, helping them maintain independence, build on their strengths and achieve personal goals in partnership with subcontractors and the wider team. You will provide day‑to‑day care in line with support plans, assist with activities, medication, and reviews, and actively monitor wellbeing, safety and security. You will carry out domestic and housing‑management tasks, complete risk assessments and audits, promote social networks, and work in a strengths‑based, reciprocal way. You will maintain accurate records, follow organisational policies, contribute to service development, participate in supervision and training, and complete QCF learning within your first year.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will be bringing strong knowledge of mental‑illness signs, symptoms and treatments, with the ability to recognise declining mental health and respond appropriately. You will have a basic awareness of health and safety, be willing to cook, clean and provide personal care, and work flexibly across a rota including evenings, weekends and sleep‑ins. You will motivate service users toward independence, travel across services when needed, and maintain a service‑user‑focused approach. You will have good literacy, numeracy and IT skills, understand safeguarding responsibilities, use digital support‑planning systems confidently, and demonstrate a clear commitment to equality, diversity and inclusive practice.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Documents

We are Hestia.

We support adults and children in times of crisis.

We make a difference.

We are passionate.

We are innovative.

We are courageous.

We are genuine.

We are respectful.

We are dedicated.

We collaborate.

We are a charity.

Wellbeing support

Discounts

Blue Light Card

Eye Care Vouchers

Cost of living support

Flexible working

Domestic Abuse Support

Mental Health First Aiders

Contributory Pension Scheme

Long Service Recognition

Employee Assistance Programme

Cycle to Work scheme

Smart Technology Loans

Time Off In Lieu

Buy and Sell Annual Leave

Refer a Friend Scheme

Clinical Supervisions

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