THE ROLE

To support the People team in an administrative capacity, dealing with a wide range of enquiries and general admin tasks.

To provide an efficient and effective support service to the People team and the RFU through:

• Operational and administrative support
• Maintenance of People systems ensuring data integrity
• Continual improvement in the People service provision

THE TEAM

The People team is made up of People Operations (including Recruitment and Learning & Development), Reward, Payroll and Internal Communications & Engagement. Our purpose as a team is to provide operational and strategic advice and support on all aspects of the RFU’s approach to effective people management, promoting the best culture, high performance and leadership across the organisation through a mixture of business-as-usual People activity, delivery of change programmes and cross-business projects.

RESPONSIBILITIES

Day-to-day responsibilities will include:

• Providing general administrative support to the People team, covering Operations, Reward, Recruitment, Learning & Development (L&D) and Payroll.
• Supporting on People projects in line with departmental objectives and the RFU’s People Strategy.
• Supporting with first line queries and requests.
• Updating and maintaining organisation charts, departmental forms, guides, packs, and general documentation as required.
• Processing reference requests.
• Supporting the People Advisors with the preparation of letters, contracts and contract amendments.
• Supporting the new starter onboarding process (e.g. putting together new starter welcome packs).
• Processing and maintaining current DBS records and reports for relevant employees.
• Supporting with advertising vacancies and setting up interviews as needed.
• Supporting with sending out ad hoc, nominated recognition awards (day-to-day, quarterly and annual awards).
• Updating the Learning Management System (LMS) with new starters and leavers.
• Providing ad hoc administrative support for internal L&D courses/programmes.
• Supporting the Internal Communications & Culture Partner with ad hoc administration.
• Supporting with ad hoc administration for company cars.
• Raising purchase orders as needed.
• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values – This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.
• Undertake other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation.

PERSON SPECIFICATION

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role.

Skills:

• Demonstrates initiative and self-motivation but is also able to follow an agreed way of working.
• Ability to balance multiple priorities and pay attention to detail to ensure excellent service delivery while working against tight deadlines.
• Highly organised with effective written and verbal communication skills.
• Motivation to build strong relationships with both internal and external stakeholders.
• An interest in learning and building on new skills.

Knowledge:

• Competent IT skills (Word/ Excel/PowerPoint/Microsoft Office/Internet).

Experience:

• Experience in a customer-facing environment.
• Experience providing administrative support.

Personal Attributes (Our Values):

• Committed to embodying the ethos our culture by using our three core values – Put The Team First, Shape The Future, Respect Each Other – to guide your day-to-day decisions, actions and interactions.
• Committed to actively contributing and building an inclusive culture in your role and day to day behaviours.

ELIGIBILITY CRITERIA

This role is funded by London’s Violence Reduction Unit in partnership with the Mayor of London’s Sport Team as part of a wider internships programme. The programme helps young Londoners from diverse backgrounds that are underrepresented in the sport sector start their careers.

To be eligible for this role you must identify with at least one of the following from each category below.

Diverse Educational and Employment Backgrounds

Some examples of diverse educational and employment backgrounds that we would expect the interns to come from include:

• Known to statutory services at any point in their life
• NEET (Not in Education, Employment or Training)
• SEND (Special Educational Needs)
• Excluded/attended a PRU
• ‘First in Family’ (this refers to a student whose parents or guardians do not have any experience of higher education)
• Limited to no experience in the sport sector beyond customer service roles

Identities and Backgrounds Typically Underrepresented in Sport

Some examples of identities and backgrounds that are typically underrepresented in the sport sector that we would expect the interns to identify with include:

• Lower socio-economic status (accessing universal credit, free school meals)
• Care Leavers
• Women
• LGBTQ+
• Black, Asian, and Minority Ethnic Backgrounds

ADDITIONAL INFORMATION

• We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to our recruitment team.
• During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here.

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