People Co-ordinator

Role Title:                           People Co-ordinator

Salary:                                £26,342 - £27,730 per annum

Hours of Work:                  35 hours per week

Type of Contract:               Permanent

Interviews:                        26 March 2026

WMC is a home for the arts in Wales, and a cauldron of creativity for the nation. We fire imaginations by curating world-class, critically acclaimed touring productions, from musical theatre and comedy to dance, cabaret and an international festival. We kindle emerging talents with fresh, provocative, and popular pieces of our own, rooted in Welsh culture. And we ignite a passion for the arts in young people with life-changing learning experiences and chances to shine in the spotlight.

About WMC/Our Department: 

It is an exciting time to join our People team as we embark on implementing a new recruitment and onboarding system, adapt to the changes of the upcoming employment legislation, improve our pay and benefits processes and continue to develop our vibrant and engaging work environment. This role will provide exposure to a wide range of people initiatives, with opportunities to develop your skills and expertise.

The People team delivers all aspects of People and development support services such as recruitment, engagement initiatives, all aspects of employee relations and performance management, employment law compliance; development and implementation of effective policies and procedures, payroll, benefits, providing professional people and staff development advice.

About the Role and Responsibilities: 

• You will act as the first point of contact for People-related enquiries, managing accurate and compliant administration processes to support a positive colleague experience.
• Reporting to the People Business Partner, you will take ownership and responsibility for the administration and reporting on WMC’s recruitment and onboarding activities to include, posting adverts, considering where to advertise within budget constraints, supporting with first stage sifting on applications, preparing contracts of employment, offer letters, requesting references, DBS checks, updating welcome and information packs for employees and work experience candidates and ensuring all probation paperwork is received and tracked.
• You will ensure the People and recruitment systems and HR Hub are regularly updated and maintained and working closely with the People team developed to its full potential. Support the development and configurations of those systems to ensure the efficient operation of processes.
• Support reporting People Key Performance Indicators and generating management information including updating organisation charts as well as statistics to monitor recruitment, sickness absence, caseload, turnover, L&D activity, inclusion and diversity metrics etc.
• Co-ordinate learning and development events including the delivery and evaluation of the WMC Croeso programme for new starters.
• You will undertake all HR administration tasks, including payroll preparation, taking accurate minutes and notes at People-related meetings ensuring confidentiality is maintained at all times.
• This is a site-based role.

Your role will be subject to a DBS check.

Key Requirements: 

• You will have demonstrable Human Resources administration experience covering drafting of Human resources correspondence and resolving employee queries and keeping systems up to date.
• A competent user of technology you will have a track record of effectively using software packages including Microsoft Office, Excel, PowerPoint, SharePoint etc, with ability to pick up new systems quickly.
• Qualifications to at least GCSE level in both Maths and English
• You will possess high levels of accuracy in your work with a good attention to detail.
• Ideally, you will be able to communicate effectively in Welsh as well as amend and review Welsh documentation.
• Effective organisation skills with the ability to prioritise your own workload
• A proven track record of working effectively in a team, looking at ways to improve the way things are done at WMC.

What’s in it for you? 

• 25 days of annual leave plus bank holiday, based on a 35-hour week, pro rata for part time.
• Enhanced pension scheme
• Enhanced maternity, paternity, adoption, and shared parental leave (subject to length of service)
• Health cash plan: receive money towards dental and optical care, complimentary treatments such as chiropractic, osteopathic and acupuncture treatments.
• Medical Assistance membership which includes remote access to GP, counselling, and physiotherapy sessions
• Employee assistance programmes which include access to support services for legal, financial, and family concerns
• Life assurance of 4x annual salary.
• Opportunity to apply for tickets to productions
• CLWB – Our employee social group
• NEWID – our Equality, Diversity, and Inclusion networking group who meet monthly to discuss new ideas and training opportunities to improve all aspects of employment at WMC.
• Free access to learn Welsh online
• £5 all-day parking available on working and non-working days.
• 35-hour working week including a flexitime policy to assist with varying start and finish times around personal commitments (and operational needs).

At Wales Millennium Centre, our commitment to diversity and inclusion goes beyond words; it is a fundamental aspect that guides our actions. Adhering to the principles outlined in Section 158 of the Equality Act 2010, we actively embrace positive action in our recruitment and selection processes. Recognising the underrepresentation of specific groups, particularly individuals with disabilities, and those from Black, Asian, and ethnically diverse backgrounds, within our workforce, we have implemented proactive measures to address this disparity.

As part of our commitment to fair and inclusive recruitment, applications are anonymised so they can be reviewed without bias. This positive action approach helps ensure everyone is assessed on their skills and experience and reflects our aim to build a workplace that values and represents the diversity of our society.