Head Office

Patient Accounts Officer

Patient Accounts Officer

The Holly Hospital – Essex | Finance | Fixed-Term Contract till end of 2027 | Full-Time

Competitive salary available, depending on experience

37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

We are seeking a meticulous and dedicated Patients Accounts Officer to join our Holly Hospital team. In this role, you’ll play a critical part in the billing process, contributing directly to the patient experience and the success of our services.

As a Patient Account Officer, you will:

• Assist the supervisor and management of Salesforce queues

• Liaise with hospital teams to resolve billing issues and escalate when required

• Manage billing queries through the effective use of agreed procedures and in co-ordination with the customer services team.

• Propose improvements and seek opportunities to optimise ways of working within the team.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.

Apply today… It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

Cycle to Work Scheme

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.