Partnership Officer

The Partnership Officer is responsible for building relationships with community partners, embedding referral pathways, and leading the roll-out of accreditation schemes. With a specific focus on areas like VCSE engagement, the Partnership Officer will work to identify and support partners to become ‘Carer Champions’. This role is proactive and data-informed, using insights to target engagement activity and build a network of organisations committed to supporting carers across Surrey.

We welcome job‑share applicants:
This is a full‑time position; however, we are open to it being shared between two people working 0.5 FTE each. If you’re interested in applying as part of a job‑share, please indicate this in your application.

Key Responsibilities

• Proactively build and maintain relationships with a wide range of VCSE and community partners, particularly those which work with under-represented groups
• Promote and support the roll-out of carer recognition and accreditation schemes e.g. ‘Carer Champions’
• Use referral data to identify and engage with “cold spots” and nurture “hot spots”.
• Establish and maintain referral pathways from partners into the organisation’s services providing the operational teams (Coordinators) with the networks required to recruit carers locally.
• Facilitate and report on ‘Carer Voice Forums’ and other carer engagement activities to ensure co-production influences service development.
• Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence.
• Work across the organisation on projects and support organisation-wide events and activities.
• The full Job Descriptionis attached for more detail on responsibilities and expectations

Why Work With Us

At Action for Carers Surrey, we’re committed to creating a supportive, inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel appreciated and empowered in both your work and personal life.

Our Benefits Include:

• Generous annual leave – 28 days plus Bank Holidays for fulltime colleagues, rising to 31 days with length of service.
• Company sick pay from day one, because your wellbeing matters.
• Paid carers’ leave, recognising and supporting those with caring responsibilities.
• Paid volunteering leave – up to two days a year to support a cause that matters to you.
• A paid personal celebration day to mark something meaningful — a birthday, family milestone, or special occasion.
• HSF – Health Saturday Fund membership, offering private healthcare support, Perkbox discounts and rewards, and an employee assistance programme.
• Flu jab reimbursement scheme to support your health and wellbeing.
• Employee payroll loan for help with unexpected expenses.
• Pension scheme with Smart Pensions, supporting your future financial security.
• Investment in bringing people together, including an annual employee conference and a summer social event to connect, collaborate and celebrate our collective impact.
• Staff carers group, offering connection, understanding and peer support.

How to Apply

• To apply, please send your CV and a cover letter detailing your suitability for this role to recruit@actionforcarers.org.uk.
• The deadline for applications is 10am on Friday 17th April.
• Depending on the volume of applications received, telephone screening may take place between Tuesday 21st April and Thursday 23rd April 2026.
• Shortlisted candidates will be invited to attend an interview at our offices in Guildford, Surrey. Interviews will be held between Monday 27th and Wednesday 29th April 2026, and applicants should ensure they are available on at least one of these dates.
• This is a full‑time position; however, we are open to it being shared between two people working 0.5 FTE each. If you’re interested in applying as part of a job‑share, please indicate this in your application.

Join us at Action for Carers, Surrey and make a real difference to the wellbeing of carers in our community!

Download job description