Part Time Receptionist

Person Specification

Part Time Receptionist

Experience/work-based knowledge and
qualifications:

Essential

Desirable

Be IT proficient, Microsoft Word, Excel and
Outlook.
Experience of utilising inhouse databases.

Experience of managing high volume of
telephone calls and emails.

Experience of working within an educational
environment.
Experience of working in reception or front
facing role.
An understanding of safeguarding issues.

General office administrative experience.

A willingness to support and contribute to
the ethos of Hamilton College.

Working on own initiative with limited
supervision.

Experience of providing high customer
service.

Excellent communication skills.

First Aid certificate/qualification.
Willingness to undertake First Aid training.

Core Competence:

Good levels of literacy and numeracy skills.

PVG clearance to work with children.

Adherence to GDPR and Data Protection
Regulations – maintain confidentiality.
Able to communicate clearly and efficiently
in person on by telephone.

Able to perform accurately and under
periods of pressure.

Be able to demonstrate attention to detail.

Personal attributes:

Good organisational skills.

Flexible in approach to work.

Build rapport with colleagues, staff,
learners, parents and guests.
Customer service focussed.

Enthusiastic.

Approachable, tactful and discreet.

Reliable.

Compassionate.