Nursing

Outpatients Manager

Outpatient ManagerTaunton Hospital | Nursing | Permanent Contract | Full TimeUp to £54,000 per annum depending on experience37.5 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re passionate about building a healthier nation. And we’re shaping an outstanding Outpatient experience by giving our nursing colleagues more time to care and get to know our patients. It starts with great leadership. It starts with you.

As our Outpatients Manager, you’ll be a clinically registered professional with post‑registration experience in Outpatients or a similar acute setting. You’ll bring strong leadership capability, ideally gained in a Team Leader or equivalent role, and the confidence to guide, support and develop a high‑performing clinical team.
You will provide strong clinical leadership to the department, assuming overall accountability for clinical effectiveness and operational management. You’ll ensure care is patient‑centred, evidence‑based, innovative and delivered by a trained, motivated and compassionate team. As part of the senior clinical leadership team, you’ll also contribute to local strategy and champion clinical standards across the hospital.

As our Outpatients Manager, you will:
* Lead and oversee the Outpatients Department, including Diagnostics, Pre‑operative Assessment, and Minor Procedures, ensuring high‑quality and efficient service delivery.
* Review clinic capacity and utilisation to enhance consultant accessibility and support effective scheduling.
* Collaborate with consultants to optimise clinic templates and maximise use of available space and resources.
* Manage outpatient equipment to ensure all assets remain safe, compliant and fit for purpose.
* Identify and drive service improvement opportunities, contributing to capital planning and investment proposals where appropriate.
* Improve patient flow and reduce waiting times, ensuring a seamless and positive experience for all patients.
* Use performance data and insight to inform service development, enhance efficiency and support strategic decision‑making.
* Lead, support and develop the Outpatients team, fostering a positive, high‑performing and collaborative working environment.
* Ensure delivery of safe, effective and compassionate care in line with clinical standards, governance requirements and organisational values.
* Provide strong clinical leadership, maintaining accountability for clinical quality, operational performance and regulatory compliance.Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Nuffield Health Taunton Hospital.

Nuffield Health Taunton Hospital is one of the leading providers of private healthcare in the South West. We've built a reputation for clinical excellence and outstanding patient care over the last 50 years. We are constantly investing in our modern hospital. With 3 Ultra Clean Air operating theatres and a Minor Procedures Unit, we are proud of the wide range of surgical services and treatments available. The hospital has 41 private en-suite bedrooms split over 2 wards and 11 consulting rooms within our Outpatients Department.
Our areas of specialty include orthopedics and spinal surgery, ophthalmology, dermatology and diagnostic imaging. Our most recent CQC inspection was undertaken in Jan 2024 and we were enormously proud to be rated overall as Good, with Outstanding for Well Led.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Emotional Wellbeing Support

Access to our Emotional Wellbeing services and discounted virtual, telephone, and face-to-face treatment.

Healthcare Scheme

Provides you with access to treatment in our own hospitals (or other Nuffield Health approved facilities).

Overtime

For clinical roles grade 9 and below, the overtime is at a standard rate of pay. For unsocial hours, you’ll be paid an additional enhancement to your salary at the following rates: Nights Hours worked between 7pm and 7am on any day of the week, 30% of basic hourly rate. Weekends Hours worked between 7am and 7pm on a Saturday or Sunday, 20% of basic hourly rate. Bank Holidays Hours worked between midnight and midnight of a bank holiday, 100% of basic hourly rate.

Relevant Stories

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Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.

CV

Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.

Covering email

Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..

Video interview

The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.

DBS Checks

Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.

Documents

You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.

Your current studies

If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com

Feedback on applications

Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.