Operations Manager - Dudley Parish Churches

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Summary:

Dudley Parish Churches are looking to recruit an Operations Manager who will be central to the efficient day-to-day running of the churches, by developing and supporting key operations including hall hire, financial administration, communications, governance, and supporting building maintenance.

Location:

St Francis' Church, Dudley with consent to work remotely upon agreement

Salary:

£20,666 with 5% pension contribution (£31,000 full time equivalent)

Hours:

25 hours per week

Job description:

Dudley Parish Churches are looking to recruit an Operations Manager who will be central to the efficient day-to-day running of the churches, by developing and supporting key operations including hall hire, financial administration, communications, governance, and supporting building maintenance.

This role will work closely with the clergy, churchwardens, treasurer and involves handling sensitive information with confidentiality and discretion.

This is a one-year, fixed term contract.

Key Responsibilities:

Operations Development

• Review and update existing policies, procedures and systems across the churches
• Develop, implement and maintain efficient operational polices and procedures to support the churches

Administration and Communications

• Manage the churches’ inbox, ensuring timely follow-ups including bookings, meetings, enquiries etc.
• Liaise with suppliers/contractors, keyholders, and relevant people to facilitate site visits e.g. heating engineers, cleaners, ensuring church is opened on time
• Implement IKnow church package and ensure it is kept up to date
• Implement the Life Events Diary to support clergy in booking funerals, weddings: arranging vergers, bell ringers, organists, checking for calendar conflicts etc.
• Respond to email, phone, and in-person enquiries with clarity and professionalism
• Print and distribute church communications (e.g., service sheets, notices, posters)
• Design, edit, and circulate the Church Magazine
• Manage social media presence with Diocesan Communications Team
• Set up and update church website on A Church Near You
• Support churches in populating rotas for services and activities
• Ensure that worship leaders and welcome teams are aware of any visitors for services e.g. Banns being read, enquiries during the week etc.
• Ensure church office supplies are maintained e.g. printer ink, paper, baptism cards, candles etc.

Building & Financial Processes

• Handle all hall hire bookings from enquiry to invoice, maintaining booking records and contracts.
• Ensure all service level agreements are accurate
• Liaise with utility companies to find most cost-effective suppliers
• Issue and track invoices related to hall use and follow up on payments.
• Record and process payments, working alongside the treasurer where needed.

Gift Aid & Financial Support

• Maintain accurate Gift Aid records and declarations.
• Process claims using the Data Developments platform.
• Provide administrative assistance for general church finances and fundraising records.
• Issue and settle invoices relating to occasional offices
• Grant application sourcing and writing

Staff Support - Provide admin support to:

• Incumbent, church wardens and treasurer
• Assist with compiling and formatting information for grant applications.
• Support the safeguarding team, chasing individuals, assisting with DBS processes

Parish website:

Application form (link):

Closing date:

10th August, 2026 at 09:00

Interview date:

26th August, 2026

Further information:

For further information please contact Rev Dan Thomas on 07592 123048 or dan.thomas@dudleyparish.org.uk (please note Rev Thomas is on leave from 27th July to 3rd August)

Safeguarding statement:

The Church of England is committed to the safeguarding, care and nurture of everyone within our church community. Recruitment for any role involving direct contact with children or vulnerable adults will be subject to the guidelines outlined in the Church of England’s Safer Recruitment & People Management practice guidance including a DBS check.

Diversity statement:

The Church of England is for everyone, and it is a priority for us to reflect the diversity of the community the Church serves across the whole diocese. We welcome all applications from interested and suitably qualified people, and particularly welcome applications from those of UK minority ethnic / global majority heritage and people with disabilities.