Operations Director - Commercial Consultancy

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

The project:

Our client is the utilities provider in the South-East geographic area. Their purpose is to deliver services in an environmentally sustainable, economically beneficial, and socially responsible manner and create sustainable long-term value for all.

You will work within capital delivery, and you will work with project teams in a collaborative environment interacting positively with a wide range of internal and external stakeholders. You will be responsible for the simultaneous delivery of a number of water and water recycling projects and/or programmes within their AMP8 programme. The role will ensure our clients project governance procedures are followed including risk, cost and change control and will work collaboratively with other teams across the business to deliver projects.
Responsible for directing the delivery of cost consultancy/management services to deliver key strategic outcomes and sub-function key performance indicators (KPIs), directly influencing strategic development. Provides leadership and direction through subordinate managers.

You’ll be responsible for:

• Managing delivery of key assignments, driving client outcomes, business growth, market positioning and strategic account development.
• Upholding integrity through ethical, compliant operations, supporting net zero carbon delivery and accountability to Mace values.
• Inspiring and develop high performing teams, fostering inclusive leadership, talent growth, innovation and continuous improvement.
• Overseeing contract administration, valuations, cost control, reporting, certifications and claims, ensuring robust governance and commercial certainty.
• Managing delivery of post-contract cost management, driving income, performance improvement and achievement of business targets.
• Managing and develop senior teams through effective leadership, mentoring and coaching, embedding excellence and continuous improvement.
• Driving best practice, transformational change and net zero outcomes through collaborative, sustainable delivery.

You’ll need to have:

• Manage commercial and contract obligations across delivery vehicles.
• Ensure compliance with NEC contract management standards.
• Lead commercial reporting and support dispute avoidance through proactive engagement.

Our values

Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.

Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.

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