Operations Coordinator

Operations Coordinator

Department

Operations

Employment Type

Full-Time

Minimum Experience

Mid-level

The Operations Coordinator provides practical and administrative support to the Operations Manager, helping ensure the smooth day-to-day running of Hillsong UK’s central office, facilities, and Health & Safety processes.

This role focuses on execution and coordination across office management, facilities maintenance, Health & Safety compliance, and operational administration. The Operations Coordinator also serves as a key point of contact for staff, visitors, and external partners, helping create a welcoming, organised, and efficient working environment.

Key Responsibilities

Health & Safety Support

• Support coordination of Health & Safety processes in partnership with Hillsong UK’s outsourced H&S provider, including training and audits.
• Conduct Health & Safety inductions for new staff members.
• Assist in scheduling audits, Fire Risk Assessments, and tracking completion of required actions.
• Support incident reporting and follow-up actions as directed by the Operations Manager.
• Coordinate contractors for repairs and maintenance relating to facilities and compliance.
• Help ensure buildings remain compliant, serviced, and well maintained alongside external Facilities Management providers.
• Manage office fob access and conduct periodic access audits.
• Carry out weekly and monthly fire safety and Health & Safety checks within the London office.

Office Administration

• Act as the first point of contact for visitors, deliveries, and general enquiries, providing a welcoming and professional experience.
• Provide administrative support to the Operations department, including managing shared inboxes and processing online orders.
• Liaise with cleaners, waste services, and other external suppliers.
• Maintain organised, presentable, and functional office and shared spaces.

Operations Department Support

• Assist with finance-related administration for facilities and venues, including purchase orders, invoices, and expenses.
• Oversee monthly administration for church vehicles, including MOTs and tax.
• Complete weekly CRM database administration to support engagement across the church community.
• Provide operational support for scheduling, events, and departmental projects as required.

Additional Responsibilities

• Support conferences, events, and wider church operational activities as required.
• Undertake additional duties assigned by leadership when needed.

About You

Personal Character & Faith

• A personal relationship with and commitment to Jesus Christ.
• Committed to the vision and mission of Hillsong Church, including regular in-person Sunday attendance and engagement in church life.
• Demonstrates unity, trustworthiness, and a collaborative team spirit.
• Spiritually mature, humble, generous, and joyful, stewarding gifts and responsibilities well.
• A lifestyle aligned with Biblical standards and Hillsong UK’s values.

Skills, Knowledge & Experience

Education & Qualifications

• High school diploma (or equivalent).
• IOSH qualification or willingness to obtain one.

Key Skills

• Strong organisational and communication skills.
• Excellent attention to detail.
• Proficiency in Microsoft Office and administrative or finance systems.
• Professional and service-focused approach to people and communication.
• Ability to manage multiple priorities and work independently.
• Understanding of Health & Safety and facilities coordination.

Knowledge

• Familiarity with Hillsong Church’s mission, values, and church environment.
• Basic understanding of office administration and facilities processes.
• Awareness of Biblical principles and alignment with Hillsong UK’s code of conduct.

If you are passionate about serving the local church, love creating organised and welcoming environments, and want your work to help people encounter Jesus, we would love to hear from you.

This is an opportunity to play a meaningful role behind the scenes, supporting the day-to-day operations that enable ministry to thrive and people to be reached across Hillsong UK.

If you’re excited to use your skills to serve the church and make a real impact, we encourage you to apply and become part of what God is doing through Hillsong UK.

Location

London (Hybrid)

Department

Operations

Employment Type

Full-Time

Minimum Experience

Mid-level