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Online and Retail Manager

EMMAUS COVENTRY AND WARWICKSHIRE
27,750 - 29,283 per year
Sussex Emmaus, Portslade
Full-time
6th March 2026
Listed today

Sussex Emmaus is recruiting an Online and Retail Manager to join our team.

About the role

In this role, you will lead, support, and work alongside Companions in the Emporium and Online Sales teams during business hours, fostering a positive and productive working environment. You will also supervise and collaborate with volunteers and the upcycling team within the retail department, providing guidance and encouragement to help everyone contribute effectively and confidently.

About Sussex Emmaus

Sussex Emmaus is a charity dedicated to supporting individuals who have experienced homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity. This package of support helps people regain stability, rebuild their confidence, and work towards independence.

At the heart of Sussex Emmaus are Companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another. 

Sussex Emmaus offers an individual holistic package of support and a tailored development plan to support each Companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

About Emmaus

Emmaus is a unique, secular organisation supporting people affected by homelessness and social exclusion. There are currently over 29 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively, the Emmaus Federation supports more than 1,000 people with experience of homelessness.

How to apply

To apply, please send your CV and supporting statement by 7 March showing how you meet the person specification to business@sussexemmaus.co.uk, or by post to Rachida Zitouni, Sussex Emmaus, Drove Road, Portslade, BN41 2PA.

If you would like to arrange an informal discussion about the role, please email: business@sussexemmaus.co.uk.