Office Experience & Facilities Manager
Office Experience & Facilities Manager
About the roleAs our
Office Experience and Facilities Manager, you will help create a warm, organised, spiritually aligned space where every staff member, volunteer, and visitor can thrive. If you are passionate about hospitality, enjoy making things run smoothly, and are energised by leading people well, we would love you to apply.
A note on applying:
If this role excites you and you feel you could thrive here, we’d love to hear from you even if you don’t meet every requirement. We value potential, transferable skills, and a growth mindset.
How you’ll make an impact:
- Set a warm, professional, and hospitable tone for staff, volunteers, and visitors, making the office easy to navigate with clear information, helpful signage, and simple processes.
- Lead the day to day running of Compassion House, coordinating building services and supplier partnerships, and planning preventative maintenance.
- Uphold health, safety, and security by partnering with our Health and Safety Officer, leading audits and training, and responding calmly and decisively to incidents.
- Lead and develop the Office Experience team and volunteers through clear communication, coaching, and supportive direction.
- Oversee post room operations to ensure sponsorship correspondence and profiles are processed and redistributed on time.
- Steward budgets wisely, review supplier value and quality, and document decisions transparently.
- Be personally committed to the Christian faith. There is an occupational requirement for this role to be held by a practising Christian, in order to promote Compassion’s ethos and support others to experience, explore, and express the faith‑based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.
In this role, you’ll get the opportunity to draw on the following strengths, experiences and competencies to thrive:
Behaviours and values
- Hospitality:you are a natural host who helps others feel welcome and supported.
- Composure:you remain calm under pressure, focus on solutions, and are dependable.
- Collaborative:you build trust quickly and lead with care and clarity.
- Growth mindset:you are open to feedback, eager to learn, and ready to try better ways of working.
- Values and stewardship:you are values driven with strong stewardship instincts.
Skills and experience
You may not have them all on day one. Training is provided where needed.
- Operations coordination:keeping many moving parts on track in office or facilities settings.
- Health and safety:confidence in H&S responsibilities.
- Supplier and contract management:including practical budgeting and stewardship.
- People leadership:recruiting, scheduling, coaching, and supporting staff and volunteers.
- Organisation and project delivery:planning, prioritising, communicating, and following through.
- Communication:clear, personable, and adaptable to different audiences.
For the full breakdown, please refer to the
job description.
Location, hours and benefits
📍 Location: Office‑based contract, working from Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT
🕒 Hours: 35 hours per week, Monday to Thursday, starting at 07:30
🗓️ Key dates
- Apply by:9:00 am, Monday 13 April 2026
- Shortlisting:13 and 14 April 2026
- Interviews:In person, week commencing Monday 20 April 2026 (Monday to Thursday)
It is not uncommon for us to hold two rounds of interviews, depending on the role and the stage of the process.
Note:
Note:
As part of our recruitment process, you may be asked to complete an assessment task.
If you progress beyond the shortlisting stage, we’ll provide details of the task, which may be completed either ahead of your interview or on the day itself. This helps our panel gain a fuller understanding of your approach and suitability for the role.
Please explore our
As part of our recruitment process, you may be asked to complete an assessment task.
If you progress beyond the shortlisting stage, we’ll provide details of the task, which may be completed either ahead of your interview or on the day itself. This helps our panel gain a fuller understanding of your approach and suitability for the role.
Candidate PackPlease explore our
to learn more about Compassion UK's benefits and what it means to live and work in accordance with Compassion UK’scandidate packStatement of Faith,Core Values,and other policies, includingEthos Statement,our commitment to Child Protection.Contact usPlease reach out to the People & Culture team for any additional information or questionsatcareers@compassionuk.org
What we offer in return:25 days of annual leave plus bank holidays, with 3 extra gifted days at Christmas to help you rest and recharge.
💙 Enhanced annual leave.
💙 Enhanced annual leave.
💙 Enhanced Pension scheme.10% employer contribution to help you plan for the future.
💙 Private medical and dental cover.Comprehensive health support for you and your family.
💙 Income protection and life cover.Including 4x salary life insurance and group income protection.
💙 Enhanced policies.Family-friendly leave, support for carers, and enhanced sickness leave.
💙 Employee Assistance Programme (EAP).Confidential access to a comprehensive range of wellbeing support services, including emotional, physical, financial, legal and family-related support. All provided through our EAP provider.
💙 Specsavers eye care vouchers.Routine eye tests and support for screen-use glasses.
💙 Electric car scheme.Salary sacrifice scheme to support sustainable travel.
💙 Time in lieu.Recognising your commitment and flexibility.
💙 Free parking at Compassion House
💙 Access to Compassion House gym.With shower facilities to support your wellbeing.
💙 Access to Compassion House gym.
💙 Access to
the Company Shop.💙 Celebrating life milestones.We love to celebrate birthdays, weddings, babies and more.
💙 Tea and Treat Wednesdays.A midweek moment to pause and enjoy together.
💙 Fully equipped kitchen and breakout areas.Space to relax, connect and refuel.
💙 Free tea, coffee and fruit in the office
💙 Hot-desking freedom.Sit where you want, when you want.
💙 Hot-desking freedom.
💙 Daily team prayers and devotionals.Time to reflect, worship and grow together.
💙 Compassion updates and worship events
💙 Smart casual dress code
💙 Learning and development opportunities.Grow your skills through training, mentoring and coaching.
💙 Smart casual dress code
💙 Learning and development opportunities.
💙 Recognition programmes.Including formal rewards, shout-outs, service awards and more.
💙 Flexible and hybrid working.Work-life balance matters. For most office-based contracts, we offer flexible arrangements with a minimum of 40% of hours based at Compassion House in Fleet, Hampshire.We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and experiences
*
Please submit your application as early as possible, as Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, prior to the closing date. We also reserve the right to interview and appoint a suitable applicant before the closing date.
Please note that we can only consider applicants who presently have the right to work in the UK.
Please note that we can only consider applicants who presently have the right to work in the UK.
About Compassion UK
Compassion UK is committed to ensure everyone who comes into contact with us or our work is protected from all forms of harm, abuse, neglect, and exploitation. As such, Compassion UK expects all staff to share this commitment and uphold the highest standards of safeguarding.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which will include Disclosure and Baring Service checks. Compassion UK also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we'll request from the job applicant's previous employers information about any findings of sexual misconduct - such as sexual exploitation, sexual abuse and/or sexual harassment - during employment. We'll also request information of incidents under investigation when the applicant left employment. When someone submits a job application with us, they'll be confirming that they understand these recruitment procedures.
To comply with our obligations under the Immigration, Asylum, & Nationality Act 2006 we cannot consider applicants who do not presently have permission to work in the United Kingdom. We are only able to consider applications from candidates who have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for work visas.
To comply with our obligations under the Immigration, Asylum, & Nationality Act 2006 we cannot consider applicants who do not presently have permission to work in the United Kingdom. We are only able to consider applications from candidates who have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for work visas.
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Our Hiring Process
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