North West Wellbeing Manager

Snow Camp Job Description and Personal Specification

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About Snow Camp

North West Wellbeing Manager
North West England – Office & Programmes delivered at Chill
Factore Manchester with flexible hybrid working around the
North West of England.
£27,500 pro-rata full time equivalent (actual £13,750)
18.75 hours a week (2.5 days) includes some evenings &
weekends
12.5 days per year plus bank holidays (25 days on f/t contract)
Vitality Healthcare (once 6- month probation has passed)
and Pension scheme available

Snow  Camp  is  a  ground-breaking  national  youth  charity,  and  we  are  looking  to  recruit  a
fantastic Wellbeing Manager to join our North West team!

Our accredited programmes are unique and attractive to young people, taking them from
beginner  to  qualified  snowsports  instructors  in  just  one  year  with  volunteering  and
apprenticeship  progression  routes  available  at  the  end.  Alongside  learning  to  ski  or
snowboard,  young  people  also  have  access  to  wellbeing  support  with  the  emphasis  on
improving young people’s mental health and wellbeing.

You  will  report  to  the  North  West  Programme  Manager  and  will  be  responsible  for  the
delivery of our wellbeing workshops and providing 1 to 1 wellbeing support sessions to young
people. You will also work as part of the North  West team to  assist  with  the  planning  and
delivery  of  snowsports  and  life-skills  focused  youth  activities  and  assisting  with  the
apprenticeship programme throughout each year.

Experience of working successfully with under-served young people in a range of settings, with
a  focus  on  supporting  young  people’s  wellbeing  will  be  essential  to  the  post.  Passion  for
snowsports and supporting young people generally will be a huge advantage!

Youth work, mental health & wellbeing support experience, project management, logistical
skills, managing relationships, communication and presentation skills will make up the role.
Along with experience of delivering group workshops to help young people work towards
meaningful goals to improve their emotional wellbeing.

Job Description

•

In consultation with the Programme Manager, to manage the delivery of the Wellbeing
Workshops and 1 to 1 mentoring support needed for young people and apprentices.
•  Build  a  good  relationship  with  the  North  West  Programme  Manager  to  help  provide

support and guidance to young people.

•  Work with the programme manager to gain the young people’s trust and confidence.
•  To assist with delivery and development of The North West’s full snowsports focused

journey of youth programmes which take place at Chill Factore.

•  Provide  support  where  needed  to  the  North  West  apprentices  on  their  1-year  Snow
Camp  Apprenticeship  programme  (currently  4  young  people  aged  16-21  years),
particularly  helping  to  manage  their  wellbeing  and  signpost  to  other  services  where
needed.

o  Providing weekly 1 to 1 support sessions for each apprentice.
o  Complete Personal Development Plans and Wellbeing Assessments as required

with apprentices.

o  With the Programme Manager supporting apprentices with any challenges that

they may be faced with and support with NVQ work when needed.
•  Attend  regular  meetings  with  the  other  regional  Wellbeing  Managers  to  provide  a
consistent  approach  and  building  resources  focused  on  improving  young  people’s
wellbeing.

•  Outside of programme days, provide one-to-one mentoring sessions to young people,
in-person  or  remotely,  focusing  on  their  well-being  and  offering  support  so  they  can
cope with the Snow Camp programme and improve their general wellbeing.

•  Attend  youth  project/partners  organisation  visits  to  network  and  promote  the

Wellbeing support available at Snow Camp as part of the programme.

•  Be a key team member on the overseas residential for the Excel programme during the

Easter holidays. *Valid passport for travel in Europe & Andorra required.

•  Use our UPSHOT online database system to keep records and ensure all monitoring and

evaluation is carried out.

•  Attend external training as required (e.g. Safeguarding and Mental Health Awareness

tutor training courses).

•  Ensure  that  all  activities  and  provision  you  deliver  is  done  safely  and  in  line  with

organisational policies.

•  Support  the  Programme  Manager  as  required  with  recruiting  young  people,
programme  administration  and  other  tasks  to  help  with  North  West  programme  run
smoothly.

•  Additional tasks may vary depending on different opportunities throughout the year.

Personal Specification

•  A passion and desire to support young peoples wellbeing.
•  To provide a nurturing safe space.
•  An  ability  to  create  engaging  and  meaningful  workshops  and  resources  for  young

people.

•  Excellent communication skills and the ability to build good rapport with young people.
•  Self-motivated, innovative, committed and can work independently as well as part of a

team.

•  To  be  able  to  work  flexibly  based  on  the  programme  dates  and  young  people’s

schedules, including evenings and weekends.

•  An understanding of the importance of safeguarding and providing equal opportunities

for young people.

•  The ability to enthuse others, to encourage, build confidence and enable others to fulfil

their potential.

•  Good  interpersonal  skills  are  essential  and  excellent  communication,  listening  and

presentation skills will also be key.

•  Ability to work under pressure and to deadlines, across flexible hours and weekends as

required.

•  Well-developed listening and communication skills.
•  Strong IT Skills.

Essential Criteria

1.  A passion for supporting young people’s wellbeing and mental health.
2.  At least 2 years’ experience working with young people on a one-to-one basis.
3.  At least 2 years’ experience of delivering group workshops and training to young people.
4.  Youth Work or wellbeing training.
5.  The ability to ski or snowboard (or willingness to learn, you can be taught by one of our

young people).

6.  Sound knowledge of MS Office tools including Word, Excel, PowerPoint and Outlook.

Desirable Criteria

1.  Wellbeing or Counselling qualifications
2.  Youth work qualifications
3.  Ski Instructor qualifications
4.  Driving license

Management and support

•  The North West Wellbeing Manager will report to the North West Programme Manager

(Darren Massey) who will provide support and guidance.

•  The Trustee board will determine the overall direction of Snow Camp and will set the

overall priorities in consultation with the Director and Senior Team.

Policy Statement
Snow Camp aims to be an equal opportunities employer.

Conditions of Service
The North West Wellbeing Manager must be prepared to work regular evenings, weekends
and with occasional weeks away. Snow Camp operates flexitime system. Work patterns will
change depending on time of year and programme being delivered.

Snow Camp is committed to safeguarding and promoting the welfare of children. This post is
subject  to  an  enhanced  criminal  record  check  under  the  arrangements  established  by  the
Disclosure and Barring Service (DBS) and two satisfactory references regarding their suitability
to work with children and young people.

How to apply: Please click here to download the application form. Then forward the completed
form to Darren Massey, North West Programme Manager at darren@snow-camp.org.uk

Please contact Darren Massey if you would like an informal chat about the role
on 07802 443931.

Closing Date:  Thursday 12th February 2026

Interviews:  TBC – They will be held at our Snow Camp North West Office, Chill Factore,
Manchester.

Hours: 18.75 hours a week (2.5 days) includes some evenings & weekends.

Salary: £27,500 per annum pro-rata based on full time equivalent (actual for 2.5 days
£13,750)