Night Manager x 2 (Crisis Service - Safe Haven)

🌟 Join Our Mission at Buckinghamshire Mind!

Are you passionate about Mental Health and leading an excellent team of crisis support workers?

Buckinghamshire Mind is looking for

2 x Night Manager for Crisis Service- Safe Haven.

The Night Manager is responsible for leading the out-of-hours operation of Buckinghamshire Safe Haven across both sites (High Wycombe and Aylesbury) and plays a key role in ensuring safe, high-quality, trauma-informed crisis support; robust staffing and team work, effective multi-agency collaboration and continuous improvement against agreed outcomes and KPIs. The purpose of this role is to provide operational leadership and ensure Safe Haven provides a high quality of service to those who access support. 

• Contract Type:Permanent
• Location:Across Aylesbury (Peach Tree House Whiteleaf Centre) and High Wycombe (Buckinghamshire Mind High Wycombe Office) according to Rota and service needs. Regular travel between sites is required.
• Hours:Rota across 7 days, 6:00pm–12:00am (midnight) on a 8 -week rolling rota a including weekend and bank‑holidays. Additional 6 hours flexitime per week for daytime working
• Salary:£32,000 (FTE) plus enhanced hours payment of 30% on top of normal hourly rate for hours worked between 11pm-12am. This calculates as an actual pro rata payment of £22,745.95 including the enhanced hours based on the hours as advertised.

About Us

Buckinghamshire Mindis an independent charity providing trusted mental health services to our communities. We are affiliated with national Mind and are part of a network of over 100 Local Minds. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.

Key Responsibilities

Key Responsibilities

The Safe Haven offers a welcoming, safe, and non-stigmatising out-of-hours alternative to A&E, or secondary mental health care. It offers a safe place for emotional support, resilience building and person-centered support. Key responsibilities include:

• Oversee the safe, effective nightly operationof both Safe Haven sites, including rota oversight, shift leadership, and on‑shift decision‑making.
• Line manage Team Leads and Safe Haven staff, providing regular supervision, coaching, and clear objectives as well as lead on recruitment, induction and training.
• Represent Safe Haven at relevant multi‑agency meetingsto support coordinated care and service development.
• Produce concise service reportsand contribute to funder and SMT reporting; analyse trends to inform improvement actions.

The ideal candidate will have

Significant experience

managing services for vulnerable adultsin a mental‑health or closely related setting, with provenline managementof multi‑disciplinary or support teams.

• Substantial experience in out‑of‑hours crisis work, including risk assessment, de‑escalation and decision‑making under pressure.
• Calm, decisive leadershipin high‑pressure environments; excellent judgement on risk, escalation and prioritisation.

Why Join Us?

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Inclusive Employer: We are an Equal Opportunities employer, welcoming applicants from all sections of the community, including those with lived experience of mental health challenges.

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Training and Development: We offer full training and development opportunities to help you grow in your role and further develop your skills.

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Supportive Environment: You’ll be part of a dedicated team, with the opportunity to make a tangible difference in your community.

If you are interested in the role please send your CV and complete the mandatory questionnaire in our application page.

If you need to apply in a different format or need assistance to apply, please contact us at

recruitment@bucksmind.org.uk

Closing date for applications – 22nd March 2026

Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community including those with lived-experience of poor mental health. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory Enhanced DBS check depending on the role.

*Please note we do not provide VISA sponsorship and unfortunately we cannot employ you if you do not have the right to work in the UK.

Travel expenses will only be paid for journeys that fall outside of the regular commute to and from the work location(s). If the role is home-based, all travel will be paid for on expenses.

Key Responsibilities

Please refer to the attached job description/ person specification.

About Buckinghamshire Mind

Buckinghamshire Mind is an independent charity providing high quality services to support and represent people with mental health needs in the local community. We work to provide a voice for people with mental health needs, to fight stigma and campaign to influence policy and decision making locally. We are committed to making sure our services are inclusive and meet the diverse needs of people in Buckinghamshire and East Berkshire.

Buckinghamshire Mind is run by local people for local people and is responsible for its own funding and the services it provides.

We are an independent charity that is proud to be affiliated with national Mind and to adhere to its quality standards of governance and service delivery. Buckinghamshire Mind is part of a network of over 100 Local Minds, which provide trusted mental health services to our communities.

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