Neighbourhood Coach

Neighbourhood Coach

Hi, and thanks for asking about our role of Neighbourhood Coach.
Trinity is a community of over 500 people living and working in 100 properties arranged in
neighbourhoods throughout Hillingdon and Slough. Each neighbourhood has around five or six
houses, shared by about 30 people. Each neighbourhood is supported by a team including a
Neighbourhood Coach.
We provide shared, supported housing for between 6 months and 2 years. Our houses are fully
furnished homes with access to local amenities, travel links and opportunities within the local
community. Each resident has their own bedroom and living areas are shared where we can cook,
learn and live together.
We fundamentally believe people have the solutions to their own problems and we coach people to
thrive.
To find out more about our work, have a look at www.wearetrinity.org.uk

If you want an exciting challenge with an aspiring organisation, then please write to us and tell us
about yourself and why you want to work with us and please feel free to include your current CV.

We look forward to hearing from you.

Why join us?

Trinity is all about creating a fairer society throughending homelessness.
Homelessness in Britain is the result of treating housing as a commodity rather than a human right. It
is rooted in privilege, wealth and power and policies that are inconsistent with human rights –
neglecting or failing to respond adequately to the needs of the most disadvantaged in response to
crises or economic developments. The response should be clear: we must commit to ending
homelessness. This would, in fact, be in line with the global target to ensure adequate housing for all
by 2030, which was committed to in the UN’s sustainable development goals.

Why join us…? Because we believe deeply in justice, and we are a community of committed people
who want to make our lives count in leaving a legacy that makes the world a better place. We have
deeply held values and ethics and a high degree of self-directed performance. We have a positive
coaching culture and we are solution focussed. There is a genuine and deeply felt commitment to
continuous improvement and an aspirational approach to the future and we will not stop until
everyone hasahome…orat least a bedforthe night.

Other reasons:
Great people
We currently have a team of 50+ gifted, friendly, funny people and in this year’s survey scored Trinity 8/10
Flexible working

Someroles dictate that you’ve got to be somewhere at a certain time. Outside of this we value autonomy
and balance and we trust our people to organise their own time.

Above average local pay
Organic structure
Pension
Generous annual leave
Maternity and paternity leave
We look after you when you’re sick or need time off
Self-directed learning
Wellbeing week
A day off for your birthday
And an all-expenses paid holiday (Okay… no free holiday)

“This is one of the
happiest places I’ve
ever worked. I look
forward to coming in

the mornings.”

What we do

Trinity Homeless Projects (Trinity) is a registered Charityworking in West London and Slough to end
homelessness. Hillingdon is one of London’s largestBoroughs and we are the largest provider of
Supported Accommodation in the Borough. We currently have over 100 properties housing over 330
people. Last year we housed over 600 people and over 170 people moved to a permanent home. We
helped 550 people forced to live on the streets and we supported over 700 people escaping war to settle
in the UK. We believe everyone has the right to a home and we believe we thrive in community.
We create resource for our community.
Trinity is currently three communities consisting of homes, shops, meeting spaces, offices and a day
centre. We are residents, guests, families, coaches, housekeepers a maintenance team, a tenant team and
finance and governance team. All together we number around 500 people, as this changes daily as
people join and move on. We arrange ourselves into three arears of responsibility based on our clarity of
purpose, capability and the ART of Trinity, the Creative Team, Resource Team and Community Team.
The way we conduct ourselves is based on our beliefs that, we are all equal, we all want to end
homelessness and we can only do this together. We look after ourselves, we look after each other, and we
look after our community.

At  Trinity,  a  typical  community  has  around  18  homes  for  90  residents,  three  coaches,  housekeepers,
maintenance and a tenant team. We all meet together and all residents have everyone’s number, cutting out
unnecessary  systems  and  fostering  relationships  in  the  community.  A  neighbourhood  is  around  five  or  six
houses  shared  by  30  people.  An  average  house  has  five  residents.  As  we  model  looking  after  each  other,
looking after the house and looking after others in our own unique way and we know the welfare and support
needs of everyone, everyone’s life chances and opportunities improves, and that house, that small community
thrives.  We  then  see  a  ripple  effect  through  the  neighbourhood  as  houses  adopt  the  model.  We  create  the
society we seek, embodying the social relations, decision-making and culture that
empowerseveryonetoachieve thatutmosthumanexperience…

We are Trinity

Neighbourhood Coach

"If you have come here to 'help' me, you are wasting your time. But if your struggle for liberation is bound

up with mine, then maybe we can work together."

Lilla Watson 1985

At Trinity, Coaches support residents through building strong, trusting relationships that are solution
focused.We believe people alreadyhave theanswers andour job is to guide - not to fix. Using tools like
Motivational Interviewing, Appreciative Inquiry, Brief Therapy, and NLP, we help residents explore what
works. We focus on people’s strengths and encourage choice at every step. Support is shaped by each
resident’s awareness of their own situation. We don’t just talk about personal development - we live it.
Coaches grow alongside residents, learning and adapting as we go. We are flexible and informal, and
grounded in clear goals and outcomes.
Coaches also provide practical support - helping residents manage money, deal with benefits, access debt
advice, and connect with job opportunities or training. We support access to healthcare by registering
residents with GPs and dentists, often leading to more specialist care like mental health or addiction
services. Each Coach supports around 30 residents, depending on their needs. Daily life at Trinity flows
naturally – shared time and meals, morning check-ins, household routines, and a mix of activities that
build independence, confidence, and community. This everyday connection gives people the space they
need to reflect, grow, and change.

It’s through consistent, human connection that we help break the cycle of homelessness for good.

Is This Role Right for You?

Being a Coach at Trinity isn’t just a job - it’s about who you are as a person.
The people we support face tough challenges: trauma, family breakdown, mentalhealth struggles,
addiction, poverty, and more. That’s why we need Coaches who bring more than just skills, they bring
real empathy, emotional strength, and the ability to connect with people where they are. This role asks a
lot: you’ll need to balance practical support with emotional intelligence. You’ll need to be calm in chaos,
flexible in your approach, and focused on solutions - not fixes. It’s not about having all the answers, it’s
about listening, reflecting, and helping people find their own way.
The most important qualities? Self-awareness, authenticity, and a deep respect for others. You’ve
probably learned a lot from your own life experiences, and you bring that wisdom to Trinity. You
understand that real change comes from acceptance, not judgment, and that people often just need
space, support, and someone who truly listens. We don’t tell people what to do. We don’t act like we
know best. We’re here to walk alongside, ask the right questions, and help people rediscover their own
strengths. If you’re genuine, grounded, and ready to support others in a meaningful way while growing
yourself, we’d love to hear from you. This work can be challenging, but it’s also deeply rewarding and
life-changing for everyone involved.
Thanks for reading, and if this sounds like you, let’s talk.

Terms and Conditions Salary starting at £32,136 p.a.
40 hours flexi-time including evenings and weekends and out-of-hours.
Starting at 25 days annual leave, rising to 30, plus your birthday
Must be owner/driver of own vehicle
4% pension contribution

Performance
We meet weekly, quarterly and annually. We work to agreed objectives and assess achievement against
these objectives and the competencies for the role.
Trial Period
There is a six-month trial period for new starters.
References
We only appoint someone if we are happy with their references, covering things such as character,
employment, health and eligibility to work in the UK.
Location
Working from various Trinity locations across the London Borough of Hillingdon and Slough.
This is an outline of our current terms and conditions and is subject to annual review and amendment,
by consultation.