National Membership Co-ordinator

National Membership Co-ordinator

Hours: 14 per week
Location: Home-based, fully online. We welcome applications from candidates living
anywhere in the UK.
Salary: £12,250 per annum (14 hours per week, £32,000 FTE)
Reporting to: Membership Manager

About Electric Umbrella

We are a vibrant, inclusive charity creating life-changing opportunities for learning
disabled people through music and community. We challenge perceptions, reduce
social isolation, and support our members to grow in confidence, creativity, and
connection.

Through our free national online programmes, we remove geographical and financial
barriers so that learning disabled people aged 18+ across the UK can access
high-quality creative opportunities and feel part of a supportive, visible, and
celebrated community.

Role Purpose

The National Membership Co-ordinator is responsible for growing and nurturing our
free, national online membership programme. This includes engaging learning
disabled adults aged 18+ from across the UK through digital provision such as
Singalong, EUTV, online social spaces, and virtual events.

This is a fully remote role. We actively encourage and welcome applications from
candidates living anywhere in the UK.

The role focuses on building strong relationships with members who primarily
engage online, supporting them to feel welcomed, confident, and connected, and
fostering friendships and participation across the wider programme. The post-holder
will also develop partnerships with organisations nationwide to promote our
programmes and create strong signposting routes.

By expanding access beyond geographical boundaries, this role plays a key part in
reducing isolation, increasing visibility, and building a truly national community. The
role also has a central responsibility for maintaining high-quality data to support
impact reporting, funding, and service development.

Key Responsibilities

1. National Outreach and Partnership Development

●  Build and maintain partnerships with charities, education providers, social

care organisations, and community groups across the UK.

●  Develop national signposting pathways to reach learning disabled adults aged

18+.

●  Promote online programmes through partner networks, campaigns, and digital

outreach.

●  Represent the organisation at national and regional online events and

networks.

2. Member Engagement and Support

●  Welcome and support new national members, ensuring they feel confident

using online platforms and accessing opportunities.

●  Support members who take on roles as Regional Ambassadors, helping them

build confidence, leadership, and visibility within their local and online
communities.

●  Provide ongoing encouragement and personalised support to help members

engage regularly.

●  Foster meaningful relationships and peer connections within the online

community.

●  Support members who engage intermittently to increase confidence and

sustained participation.

●  Encourage online members to attend in-person events where appropriate and

accessible.

3. Online Programme Coordination and Delivery

●  Support the delivery of national online sessions, social spaces, and events.
●  Work closely with creative and delivery teams to ensure online provision is

engaging, inclusive, and accessible.

●  Monitor participation and troubleshoot access or technical barriers.

4. Data, Monitoring, and Impact

●  Maintain accurate records of all national online members, including

demographics, participation, and engagement.

●  Track member journeys across digital programmes and occasional in-person

activity.

●  Support the collection of impact data relating to wellbeing, confidence,

musical development, and social connection.

●  Ensure data is managed in line with organisational systems and data

protection requirements.

●  Contribute to reporting for funders, trustees, and service development.

5. Partnership and Team Working

●  Work closely with the Membership Manager and Local Membership
Co-ordinator to ensure joined-up provision across local and national
programmes.

●  Collaborate with education, creative, and operations teams to support

member journeys.

●  Share insight and learning from national members to inform programme

development.

●  Contribute to team planning, reviews, and continuous improvement.

Person Specification

Essential

●  Experience working with learning disabled people or vulnerable adults in

community, education, or support settings.

●  Strong digital communication and relationship-building skills.
●  Confidence in using online platforms and supporting others to engage

digitally.

●  Excellent organisational skills and attention to detail.
●  Experience maintaining accurate records and working with data systems.
●  Ability to work independently and manage a national workload.
●  Commitment to inclusion, access, and the values of Electric Umbrella.

Desirable

●  Experience in national partnership development or network building.
●  Knowledge of the learning disability sector across the UK.
●  Experience supporting online communities.
●  Understanding of person-centred approaches and progression pathways.

How to apply:

Please send a CV and covering letter to jobs@electricumbrella.org.uk

Closing date for applications - Monday 2nd March 2026