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Multiple Risk Worker

Includem
Glasgow
Part-time
Listed today
Job Description

Multiple Risk Worker

Hours per week:

4 hours per week (between 6pm – 10pm, 1 day per week)

Contract type:

Permanent, in line with funding

Location:

Glasgow

Reports to:

Team Manager

Line Management Responsibility:    No

Financial Accountability:

Low

Job Summary

Includem in collaboration with the Youth Health Service are delivering support across 9
venues in Glasgow. The support is provided at fixed times in the evening from these venues.
There is also an element of outreach work required. You will contribute to the provision of
relationship-based support delivered to young people and families in the venues and in
communities. You will achieve positive outcomes in line with the values and principles of
Includem.
Purpose & Context of Role
You will work alongside the Youth Health Service team to support young people and
families. You will understand and respond to individualised needs to improve outcomes in
line with GIRFEC principles and Includem’s model of support. You will demonstrate
leadership and ownership over effective service delivery to young people by managing
outcomes for young people through use of line managers, colleagues and organisational
tools, processes, policies and procedures.

Key Responsibilities

The key responsibilities of the Multiple Risk Worker include, but are not limited to:

Service Delivery

•  To build relationships and deliver outcome-based support to young people and

families, involving all key stakeholders.

•  To be available for allocated venue time and engage young people within a

community setting.

•  To explore values and attitudes with young people in a supportive manner, to affirm

and validate their feelings and ideas, and nurture and confirm their learning.

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•  Actively contribute to case progression and provide feedback to help young people

and families recognise progress.

•  Ability to assess and respond appropriately to situations where young

people/families may be at risk of harm.

•  To offer support and generate solutions where required, with risk enablement being

at the heart of professional judgement and decision making

People

•  To understand the different coping mechanisms that young people and their families

use to deal with stress and high emotions, and to respond appropriately.

•  To demonstrate professional resilience when providing support with sensitive or

challenging issues

•  To use a strengths-based approach to empower individuals facing adversity to find
solutions and make positive changes, ensuring resources are in place to sustain
these changes.

•  To establish mutually trusting, open and non-judgemental relationship with young

people and their families

•  To encourage and lead collaborative team work to provide a ‘scaffolding of support’

around each young person and their family.

•  To respect and value the contribution of wider stakeholders and the delivery of

Includem services.

•  Where opportunity allows experience of directing, supporting and mentoring

Assistant Project Workers/Sessional staff.

•  Any other duties as designated by your line manager.

Influence
•  To ensure young people and families are empowered to make informed choices
•  To support young people and families to effectively communicate
•  To work with young people to identify goals aligned to wellbeing indicators and to

positively influence progression towards these goals.

•  To reflect on practice, share learning and promote continuous practice improvement.
•  To understand the Includem framework of intervention and the key aspects of the

service delivery model.

•  To role model appropriate practice standards and professional boundaries to others
•  To ensure a high-quality service is delivered to young people and families
•  Demonstrate understanding of your impact on people and how they might see you

Resources
•  To take ownership for consistent delivery of services at venues across the city of

Glasgow for 50 weeks of the year.

•  To take the lead in the effective planning of outreach services alongside supporting the

delivery of this

•  To maintain and produce accurate and timely records.

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•  To ensure support is delivered in line with Includem’s Policies Procedures, Scottish

Social Services Council Codes of Practice & National Guidelines (NHS)

Quality Assurance

•  To be accountable for the quality of your work and responsible for any work

delegated to others within the Includem support and be able to evidence this work
effectively.

•  To actively participate in formal supervision and continuous professional

development.

•  To have an overview of the work delegated to other Includem workers involved in

delivering individualised support to your young people.

•  To generate creative and new solutions to issues faced by young people and families.

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Person Specification

Category

Essential Job Requirements

Desirable Job Requirements

Technical Skills,
Knowledge, and
Experience

•  Experience of effectively engaging vulnerable young
people and families who are likely to have faced
challenging life circumstances and supporting them
to achieve positive change.

•  Ability to recognise situations in which people are in
crisis or at risk and able to use support to determine
appropriate interventions.

•  Ability to respond flexibly to changing situations led

by the needs of young people and families.

•  Ability to provide emotional, practical, and social

support to young people and families.

•  Ability to routinely evidence practice, including

contributing to formal reports.

•  Reliability and commitment to deliver the
relationship-based model of intervention.
•  Ability to demonstrate, understand apply

our organisational values which are clearly
aligned to the SSSC Codes of Practice.
These are embedded in al roles and
applicants must evidence their
attitudes/behaviours as part of the
application process:
•  Respect
•  Collaboration

Method of
Assessment
Application process

Group stage
interview

Individual interview

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•  Participation and Dignity
•  Empowerment

Education /
Qualifications

•  Willing to work towards SCQF Level 3/appropriate
professional qualifications for SSSC registration.

Other
Requirements

•  Ability to drive and have access to your own car for

•

work purposes.

•  Excellent organisational and planning skills.
•  Effective team player who is also confident working

independently

•  Self-motivated and flexible
•  Excellent communication skills, both written and

verbal

•  Willing to work towards SCQF Level

Application process

3/appropriate professional qualifications for
SSSC registration.

Group stage
interview

Individual interview
Application process

Group stage
interview

Individual interview

Acknowledgement:
This job description is an overview of the duties, responsibilities, and requirements of the position. You may be required to perform other duties throughout
your employment at the reasonable request of your line manager.

I acknowledge that I have read and understood the job requirements, responsibilities, and expectations outlined in the job description.

Employee Name

Line Manager Name

Employee Signature

Line Manager Signature

Date

Date

visit our website:
includem.org

follow us on twitter:
@includem2000

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