Monitoring, Evaluation, Research & Learning Officer
Monitoring, Evaluation, Research & Learning Officer
Department
Impact and Learning
Employment Type
Full Time - Temporary
Minimum Experience
Experienced
Position: Monitoring, Evaluation, Research & Learning Officer
Location: Lilongwe, Malawi
Reporting to: Monitoring, Evaluation, Research & Learning Manager
Fixed-Term Contract: 18 months duration
About Us
World Bicycle Relief empowers communities in rural regions around the world to thrive with life-changing bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic opportunity. A catalyst for change, World Bicycle Relief helps people in need realize their goals by providing a tool that will support them to access these critical services. Equipped with a purpose-designed Buffalo Bicycle from World Bicycle Relief, students, health workers and entrepreneurs in low-income regions create opportunities for themselves, their families, and entire communities.
We are a mission-driven, global not-for-profit company that manages a highly refined bicycle supply chain from design through final distribution. World Bicycle Relief uses an innovative business model to create sustainable bicycle ecosystems. Through World Bicycle Relief's 501(c)3, we provide transport solutions to those who cannot afford them, and through Buffalo Bicycle Limited, we sell the rugged Buffalo Bicycle and spare parts. Buffalo Bicycle Limited also offers users repair and maintenance services via a retail network of shops and local mechanics. WBR has distributed over 870,000 fit-for-purpose bicycles and trained 2,700+ community-based mechanics. Girls with Buffalo Bicycles are 19% less likely to drop out of school; dairy farmers earn 23% more income; and health workers reach 88% more patients.
Purpose of the Job
The Monitoring, Evaluation, Research & Learning (MERL) Officer will support all M&E and research activities contributing to sustainable impact of the Buffalo bicycle within the geographic region where it is located. The MERL Officer will facilitate, oversee, coordinate and direct WBR/BBM M&E activities in the districts ensuring that the entire chain of selection, distribution, monitoring, and reporting is correctly carried out, in line with the Detailed Implementation Plans (DIP) and budgets, while also overseeing the M&E elements of the mobility solution in relation to the outcomes and objectives of the mobility solution. The MERL Officer is also responsible for data entry and administrative tasks in support of M&E.
Key Duties and Responsibilities
● Provide input into M&E activities such as the development of monitoring plans and selection of indicators
● Oversee collection of all M&E forms from partners and the community in support of program monitoring and evaluation
● Under guidance of the MERL Manager, support qualitative and quantitative data collection such as focus group discussions and key informant interviews as part of M&E activities, treating all field materials with care and confidentiality.
● Transcribe key informant interviews and focus group discussion transcripts.
● Collaborate with data collection teams during surveys, administer questionnaires, and contact bicycle mobility solution participants for specific data requests.
● Provide support with quality control, clean data, perform data-quality checks and ensure feedback to the relevant staff if issues arise.
● Support training, roll out, use and support of mobile data collection platform Taro Works for M&E
● Ensure data collected are accurate, complete, and submitted in a timely manner to the Monitoring and Evaluation Manager.
● Oversee data cleaning and entry into Salesforce, the M&E platform
● Support identification and documentation of human-interest stories and success stories showcasing the power of the bicycle.
● Assist with taking and sharing photos related to program activities, ensuring all necessary photo releases are signed and shared.
● Support any other duties/responsibilities necessary for the successful implementation and functioning of WBR/BBM I&L activities.
● Organize and coordinate field asset collection visits for communications, media and research as required.
Knowledge, Qualifications & Experience
● Relevant Bachelor’s degree in Social sciences, education, economics, international development, development studies, public health, demography, or M&E related studies.
● At least 3-5 years’ experience working on social programs and research projects including data collection, supporting in-depth interviews and focus groups discussions in the local language and transcribing and analyzing data.
● Computer skills and experience using MS Word, Excel, Outlook, and Access
● Knowledge of STATA or SPSS a plus
● Excellent administration, communication, and management skills
● Professional, courteous, responsive, and friendly manner in communicating with others.
● Able to build strong supportive working relationships with co-workers.
● Able to build excellent rapport with stakeholders, partners, and all external parties.
● Capacity to inform relevant staff on areas needing prompt attention and discuss challenging issues.
● Strong planning and organizing skills.
● Dynamism, independence, creativity
● Fluency in English
Working Conditions/Cognitive Demands
● Based in a field office environment and will be required to support operational activities outside the immediate office (e.g., field visits)
● Local travel to support M&E activities; at times may be necessary to work extra time outside of normal office hours
● Requires strong attention to detail and accuracy when handling records and documentation.
● Must manage multiple tasks simultaneously and respond to requests in a timely manner.
Interested persons to apply no later than 14th March 2026 using the link below:
https://worldbicyclerelief.bamboohr.com/careers/96
WBR is a registered not-for profit in the USA (501c3), Canada, UK, Germany, Switzerland, and Australia. We have supported programs in 20 countries, and have country offices, staff, and assembly facilities in Colombia, Kenya, Malawi, Tanzania, Uganda, and Zambia. WBR is proud to be an equal opportunity employer.
Location
Area 47/4, Lilongwe
Department
Impact and Learning
Employment Type
Full Time - Temporary
Minimum Experience
Experienced