Mobile Shop Manager

Mobile - covering any of our 37 shops

About the role

Salary: In line with National Minimum Wage

Hours: 37.5 hours per week (5 Days)

Closing date: Tuesday 31^st March 2026

Role type: Permanent

Job Summary

In the Shop Manager’s absence, to run the shop successfully to enable it to achieve or exceed its income and expenditure targets and generate maximum profits for the work of St David’s Hospice Care.

Key Working Relationships:

• General Public
• Retail Manager
• Staff and Colleagues
• Volunteers

Key Areas of Responsibility:

• Meet agreed sales and profit targets.
• Manage the sourcing, pricing, merchandising and display of donated stock.
• In consultation with the Retail Manager, devise and implement sales promotions programmes.
• Maintain a high standard of display, both in window and inside shop.
  Ensure that the shop and stock preparation areas are clean and tidy at all times.
• Be proactive in generating donated stock.
• Process donated stock to agreed standards and timescale.
• Ensure that all organisational procedures are followed, e.g. security, cash handling, reporting, banking.
• Control all shop expenses to levels agreed with the Retail Manager.
• Recruit voluntary staff to meet the needs of the shop.
• Provide training for any paid and voluntary staff and any work placements in all aspects of retail, customer care, equal opportunities and health and safety policies and procedures.
• Ensure that the shop opens to agreed hours and plan cover for 6 days per week working.
• Ensure that the shop is covered for periods of sickness and annual leave.
• Ensure all relevant administration is completed.
• Ensure an exceptionally high level of customer care is maintained.
• Ensure the shop meets health and safety regulations.
• Undertake any required training courses.
• Assist in the positive promotion of the work of St. David’s Hospice Care, working with community fundraisers to exploit opportunities and maximise awareness of the charity.
• Comply with organisational health and safety policies and procedures to maintain a safe working environment for staff, volunteers and customers.
• Ensure that any new employees, volunteers or trainees are given an initial induction and explanation of fire and emergency evacuation procedures.
• Undertake any other duties as may be reasonably required to ensure the smooth operation of the shop.

Person Specification

Education

Essential

• Good literacy and numeracy skills
• GCSE or equivalent in English Language and Maths

Experience

Essential

• Knowledge and experience of retailing
• Administrative experience
• Banking, petty cash and financial record keeping
• Merchandising and stock control
• Supervisory experience

Desirable

• Knowledge of Health & Safety in the retail environment
• Charity retail experience
• Experience of managing and motivating volunteers

Skills/Knowledge

Essential

• Awareness of health and safety issues
• Strong organisational and planning skills
• Good time management skills and able to prioritise own workload
• Excellent verbal and written communication skills

Desirable

• Knowledge of Health & Safety in the retail environment

Qualities/Attributes

MUST HAVE DRIVING LICENCE &  ACCESS TO OWN CAR AND WILLING TO TRAVEL TO VARIOUS SHOP LOCATIONS

• Well-presented
• Flexible approach to hours of work
• Reliable
• Team Player
• Commitment to quality and best practice
• Commitment to increasing sales and profitability
• Energetic and enthusiastic approach to work
• Professional approach to work
• Good standard of fitness - able to move and handle goods
• Calm under pressure
• Supportive of the work of St. David’s Hospice Care

Other Information

Thank you for your application

We will get back to you as soon as we can.

Sorry, an error ocurred: