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Mobile Relief Manager

ST MICHAEL'S HOSPICE (INCORPORATING THE FREDA PEARCE FOUNDATION)
25,725 per year (pro rata)
St Michael's Hospice Bartestree Hereford
Full-time
4th February 2026

About The Role

Are you a motivated leader with a passion for retail and people? We’re looking for Mobile Relief Managers to join our dynamic retail team. In this role, you’ll provide cover for shop managers during periods of leave or absence, ensuring smooth operations and exceptional customer service across our retail portfolio.

If you’re an experienced retail manager, with experience of working to budgets with a good knowledge of Health and Safety and Trading Standards, or someone with great transferable skills and enthusiasm then get in touch.

You’ll be hands on, managing stock, merchandising displays, supporting gift aid processes, and driving sales to meet KPIs. You’ll also lead and inspire teams of staff and volunteers, creating a positive environment aligned with our Hospice values.

This is a varied role that requires flexibility, resilience, and strong organisational skills. You will need good IT skills and an ability to embrace new technology, as well as being friendly and approachable.

If you’re committed to great leadership, have a passion for working with pre-loved goods and enjoy working with the public, we’d love to hear from you. You will be an ambassador for St Michael’s at all times. In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity.

We are open to applications from individuals requiring 22.5- 37.5 hours per week, as we intend to take on several people to bolster our team of Relief Managers. Days of work will be allocated by rota over 7 days, including bank holidays.

A full driving licence with access to a car is required for this role.

What you can expect from us

As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.

Benefits

  • Competitive salary and benefits package
  • Transferable NHS pension
  • Hospice pension
  • Superb working environment and facilities
  • Generous study leave allowance
  • Discounts with local suppliers
  • Individualised training needs analysis
  • Advanced communication skills training
  • Employee counselling service
  • Free on-site parking
  • Competitively priced meals and beverages
  • Free tea, coffee and chilled water
  • Friendly, welcoming work environment
  • 30 days annual leave, plus bank holidays

Next steps

Need some help?

To find out more, of if you need help with your application, contact our recruitment team