Marketing & Relationship Manager

Location: Hybrid
Salary: £30,800 (FTE £38,500)
Contract: Permanent, 30hours per week
Reporting to: Chief Executive Officer

Join The Retreat and Help Shape Our Future

The Retreat is seeking an ambitious, creative, and relationship-focused Marketing & Relationship Manager to lead our communications, marketing, and business development activities. This is an exciting opportunity to play a pivotal role in raising the profile of one of the UK’s leading mental health organisations while helping to grow our services and impact.

You’ll develop innovative marketing campaigns, strengthen strategic partnerships, identify new business opportunities, and ensure our brand continues to reflect our values of compassion, collaboration, care, and community.

About the Role

As Marketing & Relationship Manager, you’ll develop and deliver an annual Communications and Marketing Plan that supports organisational growth and strengthens our reputation locally, nationally, and internationally.

Working closely with senior leaders, external agencies, commissioners, partners, and colleagues across the organisation, you’ll build meaningful relationships, create engaging campaigns, and identify opportunities that increase awareness, enquiries, and income.

Key Responsibilities

You’ll be responsible for:

• Developing and delivering the annual Communications and Marketing Plan.
• Managing the annual marketing budget and reporting on expenditure.
• Planning and delivering networking opportunities and marketing events.
• Creating high-quality marketing materials that align with The Retreat’s brand guidelines.
• Managing and developing The Retreat website alongside external web and SEO partners.
• Producing regular reports on marketing performance, campaign outcomes, and future opportunities.
• Raising awareness of The Retreat through digital marketing, social media, PR, and media engagement.
• Developing targeted marketing campaigns that generate enquiries and support business growth.
• Building strong relationships with commissioners, contractors, partners, and stakeholders.
• Supporting senior leaders in developing a pipeline of future client demand.
• Monitoring competitor activity and wider developments within the mental health sector.
• Representing The Retreat at meetings, networking events, and partnership opportunities.
• Identifying new campaigns, services, partnerships, and distribution channels that enhance our profile and generate new income.

About You

We’re looking for someone who is:

• An experienced marketing and communications professional with strong relationship management skills.
• Creative, strategic, and commercially aware.
• Confident developing integrated marketing campaigns across digital, print, events, and media.
• Experienced in website management and SEO.
• An excellent communicator with outstanding written and verbal communication skills.
• Comfortable building partnerships and engaging with a wide range of stakeholders.
• Highly organised with excellent project and budget management skills.
• Able to analyse market trends and use insight to inform future activity.
• Passionate about making a positive difference through effective marketing.

Experience within healthcare, mental health, charity, or public sector organisations would be advantageous but is not essential.

What We Offer

At The Retreat, you’ll join a supportive organisation committed to improving lives through outstanding mental health services. We invest in our people and encourage continuous professional development through training, annual appraisal, and opportunities to grow your skills.

We are committed to creating an inclusive workplace where everyone feels valued and respected.

Additional Information

The successful candidate will:

• Participate in annual appraisal and ongoing professional development.
• Work towards agreed organisational KPIs and objectives.
• Champion The Retreat’s values and commitment to equality, diversity, and inclusion.
• Help safeguard vulnerable adults, children, and young people.
• Be willing to work occasional evenings and weekends when required.

Ready to Make an Impact?

If you’re a passionate marketing professional who enjoys building relationships, creating meaningful campaigns, and helping organisations grow, we’d love to hear from you.

Apply today and help shape the future of The Retreat.

Email your CV along with a covering letter to Danielle Morgan, Operations Manager: dmorgan@theretreatclinics.org.uk

Deadline for applications is 5pm Monday 10th August.

The Retreat Clinics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Disclosure and Barring Service Check (DBS): This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.