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W PALACE WATFORD THEATRE

APPRENTICE RECRUITMENT PACK MARKETING ASSISTANT - LEVEL 3

MARKETING ASSISTANT - Level 3

JOB DESCRIPTION AND PERSON SPECIFICATION

Thank you for your interest in an apprenticeship at Watford Palace Theatre. In this pack you will find background information on Watford Palace Theatre, the job description and personal specification. Below is the information on the recruitment process and what you need to do to apply.

HOW TO APPLY:

Send an up to date CV and covering letter via email to samantha@watfordpalacetheatre.co.uk with the subject line MARKETING ASSISTANT APPRENTICESHIP.

Please send your application by midnight on midday Friday, 28 August 2026 th Interviews w/c 7 September th

We will respond as soon as possible after the deadline to all applicants to let you know the outcome of your application. If you are shortlisted, you will be invited to interview, in person at Watford Palace Theatre. If you require any adjustments to the interview process, please let us know. We want our recruitment process to be fair and positive for all. If you want to have an informal conversation about this role please email samantha@watfordpalacetheatre.co.uk with your contact number and a convenient time to call.

ABOUT WATFORD PALACE THEATRE

Watford Palace Theatre (WPT) is Watford’s ‘Palace of Entertainment’ – providing a great night out, the best shows and something for everyone.

WPT is a successful, inclusive, and ambitious awardwinning professional theatre and local charity.

The organisation receives core funding from Arts Council England as one of their key National Portfolio Organisations within the ‘Three Counties’ region of Hertfordshire, Buckinghamshire and Bedfordshire, and has strong partnership support with Watford Borough Council. Our ambition for excellence is supported by our skilled and respected Technical Production department, housed within our beautiful heritage Edwardian 600- seat auditorium and well- resourced technical facilities. As well as producing theatre inside the building, we also make productions and events in Watford that go beyond our borders and extensively co-produce and tour our shows ‘Made in Watford’ across the UK.

MARKETING ASSISTANT APPRENTICE

Reporting to: Head of Marketing & Communications and Marketing Manager

Working closely with colleagues within the marketing team and across the organisation.

Salary: £29,859 [please note this sum is the total due across the duration of the 18 month contract. Remuneration is £8 per hour for the initial 12 months and national living wage for the final 6 months of the apprenticeship]

Period of Contract : This is a fixed term contract lasting 18 months and is subject to a three month probationary period during which time the notice period required by either party is two weeks.

Hours: It is a full-time commitment, 40 hours per week including college study time, averaged over the calendar month. The post-holder will be required to work some evenings and weekends (an informal

TOIL system operates).

Holiday: 21 days per annum, plus UK Public Holidays.

Benefits:

Flexible working arrangements

Complimentary Tickets

Staff Discounts on bars/café and free tea/coffee during working hours

Training and development.

THE MARKETING DEPARTMENT

The purpose of the Marketing Department is to deliver all the marketing and branding elements of the WPT programme – this includes our productions, visiting work, projects and events, in the theatre, studio, digital ‘stages’, outdoor festivals, on tour and across the youth and community activities of our Take Part department.

The Marketing Department has several core functions : audience research, brand management, advertising and promotion, campaign creation, customer data and insight analysis, monitoring campaign success.

The Marketing Department also upholds an inclusive and collaborative culture, committed to our values.

PURPOSE AND SCOPE OF THE ROLE

The successful applicant will work with the Marketing team in supporting the delivery of the theatre's marketing and communications and understanding our audiences.

This is an exciting opportunity for the right candidate to help assist the marketing for Watford Palace Theatre, across the full marketing spectrum - traditional and digital, to consumer and to business. Contributing to raising reach, awareness and engagement.

PERSONAL SPECIFICATION

WHO WE ARE LOOKING FOR :

This post is ideal for a 'doer' - a team player who likes to get involved. Someone creative and organised, who strives for the best and wants to make theatre as exciting, relevant and inclusive as possible to audiences, participants and artists. We want someone who can work closely with the Marketing team and enjoys variety.

We are looking for someone who will champion our values :

Entertainment, Inspiration and Representation.

Watford Palace Theatre is committed to inclusivity and diversity.

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join our organisation.

We are particularly keen to support people top apply who have previously been underrepresented in the Creative Industries.

PERSONAL CRITERIA

Relevant academic experience – A’Level or equivalent. Practical experience is a bonus but not essential.

Excellent written and verbal communication skills.

Enjoys working as a team.

Open minded with a willingness to learn and be trained.

A proactive and professional manner with good timekeeping.

A conscientious approach.

Accurate with an eye for detail.

Ability to take feedback and follow instructions precisely.

An appetite for creating creative content.

Desire to work in the cultural sector.

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