Marketing Assistant
Job Title: Marketing Assistant
Department: Marketing & Press
Reporting to: Head of Marketing & Press
Terms & Conditions
Salary: £25,775.88 per annum [Grade 1]
Contract: 12-month fixed term contract
Hours: Full-time (39 hours per week)
Holiday: 32 days per annum (inc. statutory holidays)
How to apply
As part of our commitment to inclusion, we’re working to widen the pool of people who hear about vacancies at the theatre and make the process of applying for a job as straightforward as possible.
For this role we’re asking all candidates to click on the Apply Now link for this vacancy on our website and submit written and/or video/audio responses to the same three questions so you can tell us about yourself and why you’re the right person for this role:
- Tell us about yourself and why you want to work at the Northcott
- Tell us how your experience meets the person specification
- Tell us about what professional support you might need if we were to offer you this role
And then upload a copy of your latest CV.
If you would like the information in an alternative format, support in completing your application, or you would like an alternative way to make your application, please contact us at jobs@exeternorthcott.co.uk.
For an informal discussion about the role, please contact Laura Van Wymersch, Head of Marketing & Press l.van-wymersch@exeter.ac.uk.
Closing Date: Thursday 2nd April 2026 at 9am
Date of Interviews: Thursday 9th April 2026 at the Northcott Theatre
NB
We’ll pay travel expenses for candidates invited to interview.
When we invite candidates to interview, we’ll ask if they have any access needs.
Key Responsibilities
• Using the DotDigital platform to create engaging email campaigns.
• Using Spektrix (our ticketing software) to generate targeted mailing and emailing lists.
• Updating the Northcott Theatre website with relevant event information, news, and promotional materials – proofreading as required.
• Gathering content and marketing materials from visiting companies and partners.
• Organising front-of-house displays and the distribution of printed materials.
• Maintaining and storing materials for the Northcott Archive.
• Keeping up to date event listings on social media and external websites.
• Tracking and reporting on marketing activity.
• Writing meeting minutes.
• Contributing to the production of show programmes and season brochures.
• Support in the delivery of the social media strategy, writing engaging content, creating graphics, following brand guidelines.
• Contributing to the planning and delivery of promotional activity/events.
General responsibilities
• Maintaining a working knowledge of the theatre’s programme.
• Contributing to the realisation of the organisation’s strategic goals.
• Attending staff meetings/training as required.
• Representing the theatre at external meetings as required.
• Deputising for the Marketing Officer as required.
• Adhering to Exeter Northcott Theatre’s values, policies and procedures.
• Maintaining confidentiality at all times.
• Maintaining a working knowledge of relevant GDPR legislation.
• Any other duties which may be reasonably requested by the Head of Marketing & Press or Directors.
NB. This job description represents a summary of the essential characteristics of this role, including its principal accountabilities, and is not intended to be read as a complete account of all duties or responsibilities involved, which may develop over time as the business needs of Exeter Northcott Theatre change.
Person Specification
Essential:
• Strong organisational skills and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Familiarity with marketing email software (e.g. DotDigital, Mailchimp).
• Confidence in using software tools such as Microsoft Office (including Excel) and website CMS platforms.
• A proactive approach and the ability to work independently as well as part of a team.
• An interest in the arts and an enthusiasm for theatre.
Desirable:
• Experience working in a marketing or administrative role.
• Experience with social media management and content creation.
• Knowledge of design software such as Canva or Adobe Creative Suite.
• Familiarity with ticketing or CRM software (e.g. Spektrix).
About the Northcott
Exeter Northcott is a city-wide organisation welcoming more than 100,000 people each year to live theatre and events at the Northcott Theatre on the University campus, and the Barnfield Theatre in the city centre. A registered charity, the Northcott offers a wide range of creative opportunities for and with the people of Exeter and Devon. These include year-round opportunities for young people through the Northcott Young Company; Elevate, a talent development programme for local artists and bespoke projects developed with community groups, schools, and other charities.
Exeter Northcott Theatre is a registered charity and is supported by the University of Exeter, Arts Council England and Exeter City Council.
Diversity & Inclusion
There continues to be a significant lack of diversity across the arts, with a pressing need to provide progression routes for talented people from backgrounds that are under-represented. Exeter Northcott Theatre is committed to playing its part in addressing this by putting inclusion at the heart of our recruitment processes, finding new ways to share the power and resources we have at our disposal, and fostering a working culture that is welcoming for all our team. We actively encourage people from all backgrounds to join us and positively impact our teams and working practice. We are particularly keen to receive applications from people of African and Caribbean heritage, people of South Asian, East Asian and South East Asian Heritage, deaf and disabled people, LGBTQ+ people, or those experiencing barriers due to their socioeconomic background.
All deaf or disabled candidates who demonstrate that they meet the essential criteria for this role will be invited for interview.