Market Analyst (Investigative Research & Service Analysis)

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• London

• Content

• Permanent

This role offers a competitive salary, hybrid working (London team office days are Tuesdays and Thursdays), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary: £27,300-29,000 per annum

If you are interested, we would love to hear from you. Let us know what makes you stand out from the crowd by sending us a statement of suitability and your CV. 

Your statement of suitability will be no longer than 400 words and will explain your mix of research, data analysis, project management and people skills/experience and what makes these right for a Market Analyst role at Which? We need to receive both documents to take your application forward.

Please note: Although we acknowledge that the use of AI tools can be helpful, we want your application to represent you. Please ensure your CV and statement of suitability reflect your own voice and experiences.

About the role:

Do you have analytical and problem solving skills, alongside the desire to make a difference in consumers' lives?

We're looking for a Market Analyst to help us understand which industries, companies and brands to put under the spotlight. There's a lot riding on making the right choice, so we need specialist researchers – that's where you come in.

If you're enthusiastic, curious, passionate about research and believe you can deliver high quality outputs to deadlines, you're ready to succeed in this role.

Key responsibilities include:

• You'll be selecting the companies we include and exclude in our research - based on robust data you've pulled together from reputable sources. You'll then collate and analyse information and data effectively, to aid our comparisons.
• You'll be responsible for understanding the sectors, services and products available and using this understanding to choose which we should cover by pinpointing the best sources of market information/intelligence to ensure we're making the right decisions. You'll be comfortable working with data, but also doing primary research with companies where necessary – for example, by making direct requests to them for detailed information.
• Your analysis could involve anything from helping us devise ways to score different companies or the services they offer, to conducting robust price analysis to help consumers access the best value.
• You'll make sure that the things we concentrate on are relevant, representative, and appropriate for our consumer audience. You'll work collaboratively with editors, other specialist researchers and writers to ensure we create the best content possible.
• As you gain expertise, you'll be able to apply your skills to research any consumer market and apply your judgment and analysis to scope our wider coverage, as well as spot content opportunities for our website or magazines. You'll also be asked to contribute to our editorial content, particularly news and advice on our digital platforms and timely content in our magazines.

About you: 

• You'll have research experience - from past work or study - alongside an appreciation of how you could use it in this role. You'll be good at tracking down information and taking a critical look at sources and data.
• You'll be comfortable with finding, collecting, collating, and applying data or information to inform or underpin decisions. You'll be confident using Excel, with an exceptional eye for detail and a love of accuracy that will meet our exacting research standards.
• You're confident about building internal and external networks and maintaining excellent business relationships.
• Excellent proven time management skills will be essential to ensuring multiple deadlines are met in a fast-paced publishing environment.
• You may have experience with content creation, or enthusiasm about contributing to our print and online outputs.

The interview process for this role involves:

• • Pre-interview task sent to all candidates prior to interview
  • 90-minute competency-based interview and a discussion around the task with George Thompson,Principal Market Analyst and Yvette Fletcher, Principal Researcher/Writer

Benefits

We also have these benefits for you to consider:

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
• Discount site Pluxee which offers large % off every day shopping and holidays
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we ranked 3rd in the ‘Top 25 Inclusive Employers' List 2024.

We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.

We reserve the right to withdraw this advert at any given time due to the number of applications received, although we hope it will be open for a minimum of 7 days (depending on the number of applications). If the advert appears closed, you are welcome to reach out to Linda Williams at linda.williams@which.co.uk who will assist you.

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