Manager - Community Money Advice at Durham Christian Partnership

Contract Type: Permanent

Role Type: Employment

Hours: Full time

Application deadline:

Based: Durham

Salary: £33,000 Per Annum

Salary Type: Fixed Salary

Location: County Durham

Role description: Manager

Role of the Manager:

They will be responsible for the management of Community Money Advice County Durham, leading the advisers, volunteers, the office, and developing partnerships within the county.

Reporting to CEO

• Provide regular reports on the progress and activities of CMACD to the DCP management team and CEO.

Management

• Recruit, where necessary, staff and arrange ongoing training to maintain regulatory standards of CPD
• Coordinate regular meetings of the CMACD project team
• Monitor advisers’ caseloads and performance
• Supervision of staff to provide quality advice and promote advisor well being
• Comply with all GDPR requirements and the DCP Data Protection Policy
• Regular file reviews to meet the quality standards as set by regulatory bodies
• Ensure FCA reports are submitted timely and accurately
• Collaborate with the CEO and DCP management team to forecast CMACD budgets and targets, prepare reports, and review performance against them.
• Identify funding opportunities and collaborate with the DCP fundraiser to develop bids that support the project’s financial sustainability.
• Quality assurance to include regulatory audits, and regular surveys of clients and referrers
• Develop and Maintain relationships with funders, providing reports and attending meetings
• Ensure all policies are current and relevant
• Ensure a safe and efficient working environment by managing facilities, health and safety, and IT, conducting regular risk assessments, and overseeing office budgets and payments.