LOROS Relief Shop Manager

Are you an energetic retail professional who thrives on variety, loves leading people and wants to make a genuine difference?

Join the LOROS Retail team and play a vital role in raising the funds that help provide compassionate hospice care for terminally ill patients and support for their families and carers across Leicester, Leicestershire and Rutland.

Reporting to the Area Manager, you'll provide management cover across our network of 29 charity shops, stepping in wherever you're needed. No two days are the same. One day you could be leading a busy high street store, the next supporting a specialist shop or helping a team achieve ambitious sales targets.

As a Relief Shop Manager, you'll inspire and lead both paid colleagues and volunteers, maximise sales, drive stock generation and merchandising, and ensure every customer receives an outstanding shopping experience. You'll be confident making decisions, adapting quickly to changing priorities and managing your own diary to meet the needs of the business.

We're looking for someone with excellent communication skills, a positive, can-do attitude and the ability to build strong relationships with a wide range of people. Flexibility, resilience and a passion for retail are essential.

The successful candidate will need access to their own vehicle, as the role involves travelling to provide management cover across Leicester, Leicestershire and Rutland. Mileage and business expenses will be reimbursed.

Closing date : 13 July 2026

Interested?  For an application pack see below and email your completed application form or CV with covering letter to HR@loros.co.uk.

For an informal discussion please contact Milly Khalfan by email on jamilakhalfan@loros.co.uk

Privacy Notice

I understand that LOROS will hold and process personal data about me. This information is collected for the purposes of the recruitment and selection process and where necessary, for the conduct of LOROS business. I understand that some of the personal details LOROS will hold about me may be classed as sensitive (such as medical information). I understand that LOROS will not disclose any of my personal information to third parties unless required to do so by law or to meet a statutory obligation, or I have consented to that sharing where necessary. All details will be held securely during the period of time that you are employed at LOROS and for six (6) years after ceasing your employment at which time the records will be destroyed. LOROS is subject to the Data Protection Act 2018 and all applicable law about the processing of personal data and privacy; and will process personal data in accordance with all relevant legislation. I understand that if I am not successful in my application any application document will be kept on file for six (6) months following my application being received; at which point it will be destroyed. *For more information on your rights and what we do with your information, view the LOROS Privacy policy.

24 hours per week | Salary £16,336.32 per annum / £13.09 per hour

Closing date: 28th July 2026

LOROS, Groby Road, Leicester LE3 9QE