Local Member Coordinator

Local Member Coordinator

Hours: 14 per week
Location: Hybrid – home-based, Electric Umbrella Head Office (Leavesden), and regular
on-site attendance at member events
Salary: £12,250 per annum (14 hours per week, £32,000 FTE)
Reporting to: Membership Manager

Please note: This role requires regular attendance at bi-montly evening and occasional
weekend in-person events across South West Hertfordshire and surrounding areas.
Applicants should live within a reasonable commuting distance of Watford.

Role Purpose

The Local Membership Co-ordinator is responsible for growing and nurturing our free,
community-based membership across Hertfordshire, Buckinghamshire and North London.
This includes online programmes such as Singalong and EUTV, alongside regular in-person
activities including club nights, open mic nights, and community events.

This is a relationship-led role. The post-holder will be highly visible within our local
community, attending events regularly, building trusted relationships with members and
families, and acting as a welcoming first point of contact for new joiners.

The role focuses on building strong relationships with new and existing members, school
leavers and individuals signposted through local organisations. The post-holder will support
new joiners to feel welcomed, confident, and connected, and will actively foster participation
across the wider programme.

By maintaining strong links between online and in-person activity, this role plays a vital part
in reducing isolation, strengthening community, and ensuring no learning disabled person is
excluded from social opportunities due to financial barriers. The role also has a key
responsibility for maintaining accurate member data to support impact reporting, funding,
and service development.

Key Responsibilities

1. Membership Growth and Outreach

●  Proactively grow free membership across Hertfordshire, Buckinghamshire and North
London through relationships with schools, colleges, social care providers, and
community organisations.

●  Develop pathways for school leavers and new community members.
●  Represent the organisation at local events, networks, and partnership meetings.

2. Member Engagement and Support

●  Welcome and support new members, ensuring they feel confident, informed, and

included.

●  Provide ongoing encouragement and guidance to help members engage regularly in

activities.

●  Foster connections and friendships between members across programmes.
●  Support members who attend sporadically to increase confidence and consistency of

participation.

●  Encourage members who attend in person to engage with online provision, and vice

versa.

3. Programme Delivery and Presence

●  Attend and support regular in-person events including club nights, open mic nights,

and community activities.

●  Build trusted relationships with members through consistent, visible presence.
●  Work closely with creative and delivery teams to ensure a positive, inclusive

experience for all participants.

●  Support the smooth running of online sessions and community activity where

required.

4. Data, Monitoring, and Impact

●  Maintain accurate and up-to-date records of all free members, including

demographics, engagement, and participation.

●  Track member journeys across online and in-person activity.
●  Support the collection of impact data relating to wellbeing, confidence, and social

connection.

●  Ensure data is recorded in line with organisational systems and data protection

requirements.

●  Contribute to reporting for funders, trustees, and service development.

5. Partnership and Team Working

●  Work closely with the Membership Manager and Member Development Co-ordinators

to support member journeys.

●  Collaborate with the National Membership Co-ordinator to ensure joined-up

provision.

●  Contribute to team planning, reviews, and continuous improvement.
●  Share learning and insight from members to inform programme development.

Person Specification

Essential

●  Experience working with learning disabled people or vulnerable adults in community,

education, or support settings.

●  Ability to attend regular evening and occasional weekend events in South West

Hertfordshire

●  Residence within reasonable commuting distance of Watford
●  Strong relationship-building and communication skills.
●  Ability to engage people with warmth, empathy, and encouragement.
●  Good organisational skills and attention to detail.
●  Experience of maintaining accurate records and working with data systems.
●  Willingness to work evenings and occasional weekends to attend events.
●  Commitment to inclusion, access, and the values of the organisation.

Desirable

●  Experience in community development, youth work, or arts participation.
●  Knowledge of local Hertfordshire networks and services.
●  Experience supporting online engagement or digital communities.
●  Understanding of person-centred approaches and progression pathways.

How to apply:

Please send a CV and covering letter to jobs@electricumbrella.org.uk

Closing date for applications - Monday 2nd March 2026