Lindisfarne Priory Retail Supervisor

• Title
• Lindisfarne Priory Retail Supervisor
• Location
• Lindisfarne Priory, Holy Island, Berwick-upon-Tweed, Northumberland, TD15 2RX
• Salary
• From £25,593 .p.a. pro rata dependent on skills and experience / 16hrs per week / permanent
• Job type
• Permanent
• Ref
• 16373

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Retail Supervisor to join our team our at Lindisfarne Priory. The role is part time and permanent. You'll be on a 16 hour per week contract, working various days in line with the needs of the business. Due to tide times, start and end of times for shifts will vary on a daily basis.

The Benefits

- Salary from £25,593 .p.a. pro rata dependent on skills and experience

- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years

- Matched pension contributions up to 10%

- Flexible hours

- The opportunity to progress your career within the heritage sector

- Apprenticeship opportunities

- Subscriptions to professional bodies

- Free access to all English Heritage sites for you and up to six friends and family members

- 25% discount in our shops and cafes

- Enhanced maternity, paternity or shared parental leave

- Options to buy additional leave

- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

- Opportunities to go to some of our great live music and history events

This is a great opportunity for someone who has experience of a working in a retail outlet, preferably within a visitor attraction and/or a charity environment and looking for a new challenge whilst working at Lindisfarne Priory.

As retail supervisor at Lindisfarne Priory, you will lead and inspire a dedicated team of Visitor Assistants to deliver an exceptional retail experience, generating approximately £200,000 in annual income to support the vital conservation work of our charity.

You'll take ownership of achieving ambitious retail targets, carefully managing budgets, controlling expenditure, and driving profitability. You will oversee all on-site retail activity, ensuring every display tells a story, every product reflects our heritage, and every visitor leaves with a memorable experience.

A confident and capable leader, you'll step into duty management and key holding responsibilities when required. You'll also play an important role across the wider territory, contributing to training, coaching, and sharing best practice to strengthen retail performance beyond your site.

To thrive in this role, you will bring:

A proven track record of delivering profit by meeting revenue targets and effectively managing costs

Strong knowledge of visual merchandising, stock control, and day-to-day retail operations

A genuine commitment to the vision and values of our charity, with a passion for connecting people to history through retail

This is an exciting opportunity to combine commercial drive with heritage storytelling, using retail as a powerful tool to support the preservation of one of the North East's most iconic historic sites.

Interviews will be held week commencing the 13th of April 2026, location is to be confirmed but may be held in person at Lindisfarne Priory.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Charlotte Woolley, Belsay Hall Cluster Manager, on Charlotte.Malthouse@english-heritage.org.uk. No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 29/03/2026 23:59:59

You will need to refer to the following documents when completing your application.