Lifestyle Client Assessor (LCA)

Age UK Sunderland (AUKS)

Job Description

Post:                        Lifestyle Client Assessor (LCA)
Responsible to:       Programmes Manager

Job Purpose

A Lifestyle Client Assessor evaluates the needs of individuals requiring support at
home, conducting assessments for those who wish to access the AUKS Lifestyle
Service.  The post holder will conduct home visits, assess risks to ascertain what
support is required (shopping, light housework, companionship).

The assessment criteria is then handed over to the Lifestyle team for a Lifestyle worker
to be then allocated. The AUKS Lifestyle is a service offered by AUKS to people aged
50+.  We  believe  that  every  person  deserves  to  live  independently,  older  people
sometimes need support to achieve this and ensure a good quality of life.

Our Lifestyle staff can support people with daily living tasks such as light housework,
shopping and companionship.

There may also be a requirement for the LCA to collaborate with families and health
professionals if needed.

Job Description



Initial Assessments: Visit potential clients at home to evaluate their support
requirements and determine necessary areas of service.

  Risk Assessments:  Identify potential risks in the home environment and

report safety measures.

  Reporting: Maintain detailed, accurate records, often using digital systems to

track progress.

Required Skills & Qualifications:

  Experience: Previous experience of conducting assessments to identify

support needs.

  Knowledge:  Understanding of older people’s support needs.

  Communication:  Excellent interpersonal skills to communicate effectively with

clients, families and professionals.

  Person – Centred Approach:  Focus on empowering individuals to live

independently.



IT Skills:  To be confident with Microsoft packages and databases.

  Driving License:  A full driving license and access to a vehicle is required for

travelling to client’s homes.

  To actively promote and market the Lifestyle service

  Liaise appropriately with external agencies and represent AUKS positively.

  To  abide  by  and  implement  all  policies  and  procedures  of  AUKS,  including
being  aware  of  responsible  corporately  and  as  an  individual  for  Health  and
Safety policy.

  To ensure confidentiality within the service delivery.

  To ensure compliance with GDPR principles at all times.

  To  act  as  a  safeguarding  alerter  and  follow  organisational  policies  and

procedures

  To  monitor  risk  and  ensure  compliance  with  the  organisational  lone  working

policy at all times

  To  undertake  all  reasonable  tasks,  in  keeping  with  the  level  of  the  post,  as

required by the CEO

Typical Qualifications

  NVQ Level 3 in Health & Social Care or equivalent is desirable.

  Experience in conducting support and risk assessments.

This post is subject to an enhanced DBS check

Age UK Sunderland

Person Specification

Post:                        Lifestyle Client Assessor (LCA)
Responsible to:       Programmes Manager

Essential Criteria

Educated to a good standard preferably with an NVQ3 in Health and Social Care

Good knowledge of Sunderland localities

Understanding of and empathy with the needs and aspirations of older people

Excellent verbal and written communication skills

Ability to conduct risk and support assessments

Ability to respond effectively to unplanned/ emergency situations.

Have  a  working  knowledge  of  all  health  and  safety  requirements  regarding  the
provision of service delivery.

Ability to manage workload and prioritise appropriately.

Experience of working in a care environment

Demonstrate excellent organisational skills

A flexible approach to work

Maintain confidentiality at all times and adhere to GDPR requirements

Be I.T. literate

Possess a full, clean driving licence, have access to a car for work.