Lifeguard

Job Description

Overview

A Lifeguard employed with Celtic Leisure is responsible for the health, safety and welfare of those using the swimming pools.

A Lifeguard’s major responsibility is to observe swimmers and enforce regulations in the guarding of life and the prevention of accidents at swimming pools.

There are 4 key areas that all staff of the Company should focus on, namely:

1. Staff
2. Financial Sustainability / Resources
3. Communication
4. Health and Safety

Summary of Main Responsibilities

Staff

• There will be no supervisory responsibility within this role other than assisting in work familiarisation of peers and new recruits.

Resources

• You will be responsible for the proper use and safekeeping of hand tools, small items of equipment and low cost materials.

Communication

• You will be expected to communicate with people on well established matters where you are able to provide readily available information or assistance. On occasion there may be a need for you to deal with situations where the outcome may not be straight forward.

Work Environment

• Your working demands are such that tasks are interchanges but the programme of tasks is not normally interrupted
• This role will require normal physical effort with periods of substantial effort or may involve prolonged effort in a constrained position.
• Your working conditions include significant elements of inside or outside work involving some exposure to moderate noise, heat cold and difficult surroundings.
• Your work could potentially involve some risk to personal safety of injury, illness or health problems arising from the environment or the public.

Health & Safety

• To supervise all swimmers visiting the facility.
• To undertake any cleaning duties within the Facility and its exterior as required in line with COSHH regulations.
• To ensure that all equipment is properly used and put away neatly following its use.
• To ensure all areas within the facility are kept tidy.
• To follow pool reading/ plant procedures (if applicable).

Operations

• To undertake swimming instruction in line with National Swim Plan / Academy (if qualified).
• To coach/instruct other activities as required e.g. water aerobics, if qualified
• To promote good public relations by effectively dealing with customer queries and complaints.
• To set up for activities such as pool parties and Galas and dry side activities.
• To demonstrate a positive public image by maintaining a high standard of personal appearance.
• To assist in the promotion and marketing of the Facility programme.
• To undertake regular training as required to ensure knowledge and skills are kept updated.
• Your role is largely regulated by laid down procedures, but you will need on occasion creative skills to deal with routine problems.
• To ensure the security of the buildings and contents of the Facility.
• To undertake duties at any other facility within the remit of Celtic Leisure.
• To administer first aid as required and complete relevant documentation and undertake first aid training as required.
• To maintain qualifications as required by the appropriate governing body.
• Understanding of the facilities NOP, EAP and SSOW
• To facilitate with the pool rotation as directed by your line manager
• To communicate all pool safety issues to the line manager
• Provide relief cover for other staff within the facility as necessary
• To undertake such other duties which may be reasonably expected of the post holder, commensurate with the salary grade of the post and which are within their capabilities.
• Understanding safeguarding relevant to role and to maintain the DBS check.

Required Qualifications

  Essential/Desirable Evaluation Method Basic literacy and numeracy skills, which demonstrates an ability to undertake further training Essential Application form/Interview NPLQ Qualification Essential Application form STA/ASA Qualification Desirable Application form Pool Plant Qualification Desirable Application form First Aid Qualification Desirable Application form Disabled Swimming Instructors Desirable Application form

Required Experience

  Essential/Desirable Evaluation Method Experience of working within a Customer service environment Essential Application Form/Reference/Interview Experience of dealing with customers face to face Essential Application Form /Interview Awareness of Health & Safety at work Essential Application Form /Interview Work experience in the leisure industry Desirable Application Form /Interview Experience of swimming instruction preferably ASA Desirable Application Form /Interview

Required Skills

  Essential/Desirable Evaluation Method Excellent communication skills demonstrating a friendly approach and confidence when dealing with customers and colleagues Essential Application form/Interview Ability to work under pressure and to maintain a professional image Essential Application form/Interview Ability to work alone with minimum supervision, but also to work as part of a team and support other team members. Essential Application form/Interview Knowledge of manual handling procedures Desirable Application form/Interview Knowledge of COSHH requirements Desirable Application form/Interview Awareness of Child Protection regulations Desirable Application form/Interview

Other Requirements

  Essential/Desirable Evaluation Method Ability to work flexibly and to attend work including evenings and weekends Essential Interview Demonstrate awareness of equality issues in the workplace Essential Application form/Interview

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