Learning Supervisor
THE CRESWELL HERITAGE TRUST
14 per hour
Creswell Crags Museum & Heritage Centre
Full-time
Listed today
Creswell Heritage Trust Job title: Learning Supervisor Learning Department: Pay grade / Salary: £14.00 per hour Hours: Work Pattern: 37.5 hours per week Monday – Friday, 09:00 – 17:00 (including 30-minute unpaid break), with occasional evenings & weekends by agreement Creswell Crags Museum & Heritage Centre, with occasional work at other locations (e.g. University of Nottingham) Permanent Location: Contract: Reporting to: Responsible for: Learning Manager N/A Job description: An opportunity to join the award-winning Learning Team at Creswell Crags, to help to shape the delivery of the Learning Programme for schools and develop exciting new opportunities for visitors to this inspiring site. The Learning Supervisor role will be key in supporting the Learning Manager with the administration of the Learning Team, and supporting the Learning Facilitators with the delivery of a range of audience engagement activities. This role is subject to an Enhanced DBS check. Key responsibilities: o Being the first point of contact for the Learning Facilitators in supporting their delivery of the school and visitor programme, including creating staff rotas and scheduling public tours. o Working with the Finance & Bookings Liaison Officer to manage school bookings. o Coordinating the maintenance of equipment and the purchasing of resources for the Learning Team. o Contributing to the creation and development of appropriate formal and informal learning activities for all audiences at Creswell Crags. o The delivery of on-site formal and informal learning activities. These may include: Public & private tours of the caves School group visits Family learning activities University group visits On-site talks Costumed interpretation sessions Other sessions, as they are developed o The delivery of off-site formal and informal learning activities. These may include: Learning activities at partner sites Outreach sessions External talks Other sessions, as they are developed o Ensuring all elements of the role which involve working with children or vulnerable adults are conducted in accordance with the Trust’s safeguarding policies. o Ensuring that any specific requirements/requests of visiting groups (e.g. SEN adaptations) are identified and acted upon. o Facilitating events delivered by external parties on behalf on Creswell Heritage Trust. o Undertaking regular inspections of the caves, recording observations according to CHT procedures. o Setting up and clearing away learning sessions, including moving equipment around the site. o Maintaining a clean, orderly and safe working environment, ensuring that all relevant risk assessments are understood and adhered to. o Presenting a warm, welcoming, and accessible point of contact for all person-led learning and engagement activities on site. o Promoting the unique significance of Creswell Crags to a wide audience. o Being able and willing to travel to alternative sites (e.g. University of Nottingham) to perform role. o Being prepared to undertake all training relevant to the role and taking a proactive approach to seeking out CPD opportunities. o Representing Creswell Heritage Trust with external stakeholders, in particular within the wider museum sector, maintaining appropriate working contacts and relationships. Person Specification Experience Delivering informative tours, activities, workshops, or similar, to a range of audiences Working with children Administrative tasks (e.g. creating rotas, scheduling meetings, etc.) Supervising teams of people, staff or volunteers Administrating online booking systems (e.g. online ticket sales) Explaining complex ideas and concepts to the public Demonstrable work experience in a heritage, arts, cultural or charitable organisation Essential Desirable X X X X X X X Education / Qualifications 5 GCSEs grade C/Level 5 or above, including English & Maths, or equivalent Degree or professional qualification/accreditation in a relevant discipline (archaeology, history, education, or similar) Essential Desirable X X Knowledge Basic IT literacy including the MS Office productivity suite Awareness of health and safety in relation to working with children and /or in an outdoor activity setting Use of Teamup to manage rotas, Vennersys to manage ticket sales, and ApprovalMax to manage purchase orders Understanding of the themes that pertain to Creswell Crags (archaeology, palaeontology, anthropology, etc.) Awareness of different learning needs and styles Essential Desirable X X X X X Personal Qualities Enthusiastic approach to work Demonstratable time-keeping skills Able to adapt delivery style to communicate effectively with different audiences Strong verbal communication skills Capable of spontaneous problem-solving and working flexibly Interest in museum/heritage sector & prehistory Creative ability to develop new ideas Essential Desirable X X X X X X X Reviewed by: Review date: Sarah Lee 23/02/2026