Knowledge & Capability Assistant

Knowledge & Capability Assistant
Role Profile

Job title

Knowledge & Capability Assistant

Location

Australia (preferably East Coast) – Home based

Responsible to  Director of Knowledge & Capability Development

AUD $52,000.00 – 60,000.00 per annum depending on
experience
Full-time Fixed term contract for 12 months (37.5 hours per
week)

Salary

Contract

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance
for the global eye health sector dedicated to eliminating the global vision crisis. A global
network spread across 100+ countries, of the most brilliant and committed non-profits,
philanthropists, public and private organisations.

There are 1.1 billion people living with sight loss because they don't have access to eye care
services. We are making the case loudly and repeatedly that access to eye health services
are vital to everything, for everyone.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the
World Health Organization. No one else is operating under this same model with the same
reach. We are a growing and successful international organisation registered as a charity in
the UK with a dedicated staff team located around the world.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a
small charity with a supportive can-do attitude. We are informal but professional and work
flexibly. This role offers a real opportunity for someone to contribute our development and
progress towards our goals.

Overview

This role is an excellent opportunity for a highly organised and proactive individual to
support the Director of Knowledge & Capability Development in delivering IAPB’s knowledge
priorities. The Assistant will play a central role in coordinating day-to-day operations,
supporting knowledge projects, communications and stakeholder engagement. Working
closely with colleagues across teams and time zones, the postholder will help enable smooth
delivery of activities, maintain accurate systems and processes, and contribute to a positive
experience for members, partners, and internal teams – and offering valuable exposure to
global knowledge work within a mission-driven organisation.

Scope and Accountability:

Knowledge Administration & Support

•  Provide day-to-day administrative support to the Director of Knowledge & Capability

Development, including diary management, meeting coordination, and travel
arrangements.

•  Support basic financial administration such as processing invoices, expenses, and

purchase requests.

•  Maintain accurate internal records, filing systems, and documentation.
•  Coordinate activities across the knowledge, capability development, and data &

evidence areas to support timely delivery and reporting.

•  Assist with drafting, formatting, and proofreading documents, presentations, and

reports.

•  Maintain knowledge related records, contact lists, and mailing lists in the CRM system.
•  Provide administrative support to the wider team as required.

Knowledge Stakeholder Engagement & Communications

•  Respond to knowledge-related enquiries in a timely and professional manner.
•  Support internal and external communications, including drafting and scheduling

routine updates and e-blasts.

•  Assist with member engagement by gathering content such as case studies,

testimonials, and updates.

•  Help coordinate events, workshops, and online meetings, including logistics and

materials.

General

•  To respect the personal choice and lifestyles of colleagues those with whom we come

into contact, ensuring that equal opportunity principles are always applied.
•  To be an ambassador for IAPB and demonstrate IAPB organisational behaviours –

Ambitious, Collaborative, Inclusive and Strategic.

Skills & experience

•  Strong administrative experience, ideally within a membership body, or international

NGO organisation.

•  Proficient in the use CRM systems and confident handling data.
•  Proficient in the use of M365 suite of tools.
•  Excellent written and verbal communication skills.
•  Strong attention to detail and highly organised.
•  Ability to handle multiple tasks and meet deadlines.
•  Experience working across multiple time zones and cultures.
•  The ability to operate autonomously.
•  Excellent interpersonal skills, including the confidence and ability to deal with senior

stakeholders.

•  Strong use and adoption of digital technologies.

•  A collaborative approach.
•  Commitment to the values and behaviours of IAPB.

Other Information

•  Benefits include 20 days annual leave (plus statutory bank holidays).
•  Flexible working.
•  Employee Assistance Provider.
•  Various family friendly policies.
•  We are only accepting applicants with a right to work in Australia; we are unable to

sponsor people requiring a work visa.

To apply:

Please send your CV and cover letter to hr@iapb.org.

Closing date Sunday 1st February 2026. IAPB reserves the right to close the vacancy before
the closing date.

Due to the volume of applications received, we are unable to respond to everyone. If you
have not heard from us within 28 days of the closing date, please assume your application
has been unsuccessful.

We request no contact from agencies.