Jobs First Development and Support Worker
The Social Bite Fund
Edinburgh, Lothians and Glasgow
Full-time
Listed 2 days ago
JOB TITLE REPORTS TO PRIMARY LOCATION Jobs First Development and Support Worker (Edinburgh, Lothians and Glasgow) Jobs First Programme Co-Ordinator Social Bite 1 Leith Walk, Edinburgh, EH6 8LN PURPOSE (Why the role exists) To work alongside Programme Co-Ordinator to successfully deliver Social Bite’s Jobs First Programme for people affected by homelessness. To support people in work. To build on an existing relationships with leading employer partners and charity partners. Successful applicants will be required to join the PVG Scheme or be an existing member. This role involves a considerable amount of travel across Edinburgh. Lothians and at times Glasgow. Please note that you will be expected to travel across various Social Bite’s and employer partners locations. KEY OBJECTIVES • To build positive relationships with people affected by homelessness that will lead to securing work opportunities with a leading hospitality partner. • To provide comprehensive support to people who are engaging with the Jobs First programme • To continue to engage with employer partners to build and improve the awareness of the programme and participation and provide relevant support. • To engage with external charities and build referral pathways for people affected by homelessness. • To continue development of the Social Bite’s profile in Scotland. ROLE PROFILE: JOBS FIRST DEVELOPMENT AND SUPPORT WORKER – REVIEW FEBRUARY 2026 JOB CONTEXT Jobs Frist Employee Support: • To provide effective support to Jobs First employees: o To link with candidates prior and during recruitment process, including support pre and during interviews o To provide feedback to unsuccessful candidates and explore support options o To carry out initial assessment that will inform support planning o To carry out support meetings o To set up support plans, risk assessments and regular reviews o To facilitate Feedback Loop meetings o To have a case load of at least 10 people at a time (this will vary on the support needs of an individual) o To generate local knowledge about charity partners and additional stakeholders to provide additional resources to people receiving support o Employer Support • To liaise with the Programme Co-Ordinator (Jobs First) to provide effective support to Jobs First employers: o To facilitate Jobs First training sessions for unit managers and relevant staff members o To assist with the recruitment process (to assist with job advertising, shortlisting process, setting up interviews) o To facilitate quarterly reviews with unit managers o To facilitate Feedback Loop meetings with the Jobs First employee and the line manager o To respond to crisis situations and requests for assistance (this where travel element is crucial) Partnership working: • To liaise with the Programme Co-Ordinator (Jobs First) to build effective partnerships with leading employer partners • To use own initiative to build relationships with charity organisations: o To establish referral pathways for people affected by homelessness ROLE PROFILE: JOBS FIRST DEVELOPMENT AND SUPPORT WORKER – REVIEW FEBRUARY 2026 o To generate referrals from organisations and self-referrals and maintain ongoing relationships o To liaise with Local Authority (housing), Department for Work & Pension (job centres) and National Health Service (GP, mental health support etc.) o o To facilitate information sessions about Jobs First Programme with various charities and directly with people affected by homelessness (include attendance at Social Bite Suppers) o To facilitate quarterly Skills Lab workshops focusing on employability and aiming at supporting people to gain employment via Jobs First programme. Health and safety: • To follow Social Bite’s policies and procedures in terms of engagement with vulnerable people affected by homelessness and/or poverty • To work to continuously improve Social Bite’s safe practice in relation to working with people affected by homelessness and/or poverty • To participate in setting up safety plans for people that receive support and to write risks assessments as part of the support plan process, to conduct regular reviews and updates Monitoring and evaluation: • To work alongside Director of Social Impact and Programme Co-Ordinator (JF) on developing, improving, and implementing the monitoring system • To oversee data collection related to Social Bite’s Jobs First Programme • To compile written evaluation reports about your work that will feed into Social Bite’s reporting cycle to Board and key funders • To apply the consistent use of the recording tools • To liaise with Communication Manager on producing, collecting and storing story telling materials that will be used for various reports and showcasing Social Bite’s and individuals’ achievements KNOWLEDGE, SKILLS AND EXPERIENCE Essential • Awareness and/or understanding of trauma informed approaches and willingness to take part in training to develop and improve knowledge • Minimum 1 years of extensive experience in working with individuals with multiple/complex needs ROLE PROFILE: JOBS FIRST DEVELOPMENT AND SUPPORT WORKER – REVIEW FEBRUARY 2026 • Experience of dealing with challenging behaviour, de-escalating and managing conflict alongside with ability to establish safe boundaries with vulnerable people • Experience of working with and creating partnerships across various sectors • Effective written and verbal communication skills • Ability to establish and sustain positive and trusting relationships • To work effectively within a team • Knowledge and understanding of issues and/or barriers faced by people who use services • Membership in PVG scheme Desirable • Experience of working in homelessness sector • Experience of working in employability sector • Awareness & Knowledge of homelessness and current and future issues affecting the sector in Scotland • Adult and Child Protection Knowledge • Knowledge and understanding of DWP and benefits systems • Good IT skills and the ability to accurately record information in a database • Experience of monitoring and evaluation • Some experience of working within a commercial environment PERSONAL ATTRIBUTES • A high level of commitment to the aims of Social Bite and to improving the lives of people affected by homelessness • A non-judgemental and empathetic approach and a belief in potential of all people • Approachable, enthusiastic, proactive, resilient • Reliable, practical, highly organised • Strong relationships building skills for developing effective internal relationships and partnerships with a range of charities • Flexible, creative with a solution focused approach • Ability to manage a varied workload and prioritise to meet competing deadlines • Ability to set and maintain boundaries and to challenge own unconscious bias • Ability to address conflict and challenge perceptions (both external and internal) ROLE PROFILE: JOBS FIRST DEVELOPMENT AND SUPPORT WORKER – REVIEW FEBRUARY 2026 RELATIONSHIPS Internal - Director of Social Impact, all Social Impact Team Members, Coffee Shop Staff and Central Production Unit Staff; Fundraising and Marketing Team External - People affected by homelessness and/or poverty, Charity Partners, leading hospitality partner ROLE PROFILE: JOBS FIRST DEVELOPMENT AND SUPPORT WORKER – REVIEW FEBRUARY 2026