IT Support Technician, Digital & Information Services (ITS300S)
IT Support Technician, Digital & Information Services (ITS300S)
The IT Support Technician role will be based within the Desktop Services team within the Directorate of Digital & Information Services, primarily responsible for providing support services to staff, researchers & students in their use of desktop PC’s, laptops and mobile devices and their associated applications and peripherals
Job Description
You will be an enthusiastic junior IT professional, keen to develop your own skill set & career in a fast-paced Information Technology department. You will have experience of PC configuration management & deployment technology, with a focus on excellent customer service & support.
You will have a degree or equivalent qualification/experience in an appropriate subject area. You will also have an excellent working knowledge of PC hardware/software configuration, operating systems, and connectivity. You will be self-motivated, but also able to work closely with others, with a keen eye for details and the ability to develop and contribute to process development. The ability to analyse complex scenarios and manage conflicting priorities is essential
Salary will be at the appropriate point on the Grade 4 salary scale, £27,319 - £31,236 per annum, with placement according to qualifications and experience.
Informal enquiries should be made to Ian Rowley, Desktop Services Manager, e-mail: i.rowley@abdn.ac.uk
This role is based in the UK and as such the successful candidate will be required to live and work in the UK.
This post does not meet the minimum requirements for visa sponsorship under the Skilled Worker Route. We are therefore unable to consider applicants for this post that require sponsorship to work in the UK.
To apply online for this position visit www.abdn.ac.uk/jobs
Job Reference Number: ITS300S
The closing date for the receipt of applications is 6 April 2026
The Directorate of Digital and Information Services embraces a diverse working environment and recognises the many benefits this can bring. Applications from individuals from across all of the equality protected characteristics are encouraged.
Please Note
If you are unable to complete an application online, please contact the Recruitment Team (HRRecruitment@abdn.ac.uk) to make alternative arrangements for submitting your application within plenty of time before the advertised post closes.