Investigations Paralegal
Investigations Paralegal
Our vision is for safe and effective nursing and midwifery practice across the four countries of the UK – regulated and supported by the NMC – a fit for the future organisation, with fairness and equity at the heart of everything we do.
Our role is to protect the public and maintain confidence in the nursing and midwifery professions. As the largest independent regulator in Europe of more than 860,000 nursing and midwifery professionals, we have a crucial role in making this a reality.
We do this by setting and promoting high education and professional standards for all future and registered nurses and midwives in the UK and nursing associates in England.
We also ensure every nurse, midwife and nursing associate on our Register meets clear standards of conduct and practice which protects the public and the reputation of our professions.
We have a duty to investigate concerns and to take steps to protect the public in the relatively rare instances where we need to limit or restrict a nurse, midwife or nursing associate’s right to practise.
We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core.
We are determined to improve and modernise our culture and ways of working. This will ensure that the public and professionals feel confident in our work.
About the team and what we do
The Investigations team plays a vital role in supporting the NMC’s regulatory responsibilities. The team manages investigations from initial casework through to progression, ensuring all activity is carried out in line with regulatory rules, operational standards, and performance measures. Their work is essential to meeting service standards and maintaining public confidence, with a strong focus on accuracy, consistency, and timely delivery.
This role will specifically work as part of our New Ways of Working (NWOW) pilot team, you will work directly on live fitness to practise investigations, while also helping to design and refine the future of our casework processes. This time‑limited project brings together a multidisciplinary in‑house team and an external delivery partner to test new case pathways, evidential standards and quality frameworks. You’ll play a role in progressing cases while shaping more efficient, proportionate and sustainable ways of working that will improve outcomes and experiences across Investigations.
Your role and impact
Your role and impact
Your role will primarily involve supporting Case Owners with case progression, including interviewing witnesses, drafting interview plans, drafting witness statements and drafting case completion reports throughout the lifecycle of investigations. You’ll be central to ensuring cases progress efficiently and in line with agreed standards, directly supporting the NMC to meet its service standards and key performance indicators. This is a critical role within the team. You’ll also have the chance to contribute to, and take ownership of, improvements to investigation processes and procedures, helping shape how the team works.
What you’ll bring
You’ll bring strong organisational skills with the ability to proactively plan, prioritise, multitask, and meet tight deadlines. You’re comfortable working within defined regulations and following established procedures, with well-developed written and verbal communication skills with a variety of stakeholders, sometimes with sensitivities. Highly motivated and collaborative, you’re able to work effectively both as part of a team and independently. You’ll also bring a problem-solving mindset and proven casework experience gained as a paralegal (in house or private practice) or in a comparable caseholding role, preferably in a regulatory context.
Recruitment Process/Timeline
Recruitment Process/Timeline
If you are successfully shortlisted, you will be required to undertake an online assessment. This assessment will be sent to you on 5 March. Further details about the assessment will be provided nearer the time.
Your assessment will be graded, and if you pass, you will be invited to the next stage of the process, which will be an in-person interview/assessment day at our office in Stratford, London E20. This is scheduled to take place 12 March in London (Edinburgh TBC).
**Please note that this is a 6‑month fixed‑term contract**.
£37,625 - £41,805
Salary Details
London -
Salary Details
London -
£35,034 - £38,927
Edinburgh -
Edinburgh -
Please note that this role requires you to review and work with sensitive and distressing material relating to fitness to practice cases and you will be given the appropriate support to deal with this material.
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
About The Nursing and Midwifery Council
Documents
Our Hiring Process
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