International Programme Support Officer

Job Title:                            International Programme Support Officer (two positions)          

Reports to:        Reporting lines will depend on the role. In all roles, you will work closely with colleagues from across the International Programmes Directorate, as well as colleagues from other departments. 

Department:                   International Programmes Directorate

Terms:                               12-months Fixed Term contract, Full time. 3 days in the office, 2 days remote.

Location:                          Dublin, Hybrid.

Salary:                               GB3 – (€31,702 - €35,224)

Requirements:                potential for travel to countries of Concern’s operations.       

About Concern:               Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries.

Concern’s vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression.

Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.

Role Purpose:  

As an International Programmes Support Officer you will work with and support the International Programmes Director, Regional Directors and Desk Officers on a variety of tasks that, collectively, will provide you with a broad overview of the work of an international humanitarian and development NGO at head office level. Administrative duties will be coupled with the support to country programmes on a variety of tasks.

Responsibilities:             

Administration

• Prepare agenda, arrange logistics (IT equipment, venue) and share minutes for diverse Directorate meetings
• Arrange overseas travel (visas, flights, accommodation) for Regional Directors
• Keeping key departmental contact lists up to date on the organogram.

Reporting

• Compile a bi-monthly report to the Board for the International Programmes Directorate, including updates on the security, political, programme and funding situation in each field.
• Assist the International Programme Director in the management of ad hoc projects and in collecting information to support strategic decision-making

Country Programmes Support

• Providing dedicated, time-bound support to one or more country office(s) in Grants Management, Communications, Programme Development, MEAL or Logistics, (to be determined based on the specific skill set of the selected candidate and the needs of the country at the time)
• When required, provide short-term cover for the Desk Officer position
• Supporting Desk Officers in reviewing draft proposals/reports/evaluations to ensure consistency, accuracy, and compliance with donor requirements.
• Producing high-quality desk research in consultation with country teams and the SAL Department.

Information management

• Supporting the review/audit of grant management records within Concern’s grants management system (GMS), identifying gaps and offering guidance for country teams to implement improvements.
• Producing GMS reports for Grants Managers, Desk Officers and Regional Directors and other staff as necessary.
• Contributing to accountability mechanisms, including country-specific or organisational audits.
• Assisting in the roll out of the Digital Workplace by uploading essential country information to shared drives.
• Ensuring consistency of document storage to facilitate rapid retrieval of information.
• Participating in archival reviews, to ensure the organisation is compliant with donor and GDPR requirements.
• Monitoring key websites for noteworthy information and articles (including universities, UN agencies, FEWS Net and other media outlets, in addition to subscription sites).

Communications

• Assisting country offices and line managers in the production of high-quality country factsheets, overviews and programme briefs.
• Producing and editing content for internal and external Concern web pages.
• Collating information in response to external requests and those from colleagues across the organisation.

Role Holder Requirements:

Essential: 

• A degree in development studies, international relations, or a related field.
• Strong communication and administration skills, including excellent written and oral presentation skills.
• Ability to maintain confidentiality and discretion at all times.
• Fluency in written and spoken English.
• Excellent organisational skills coupled with the ability to work on own initiative.
• Ability to work to tight deadlines.
• A high degree of flexibility.
• Fluency/strong working knowledge of French strongly preferred.

Desirable:

• Knowledge of the political, social, and economic context of one or more of the countries in which Concern is present.
• Knowledge of Core Humanitarian Standards, Sphere and other international humanitarian guidelines and protocols.
• Master’s Degree in a relevant field.
• Experience in developing and using monitoring and evaluation tools.

Competencies: 

• Managing Yourself
• Communication and working with others
• Delivering results

To apply:  CVs should be submitted through our website at https://jobs.concern.net by the closing date.

Please note that Concern Worldwide does not provide Visa sponsorship (Applicable to HO Ireland roles only)

Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date.

If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neurodivergent - please let us know and we will do our best to accommodate you.

We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.

If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date. 

Important information:

Concern has an organisational Code of Conduct supported by three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been designed to ensure the highest level of protection for everyone the organization engages through its work.
The policies set out the behaviours and responsibilities that Concern staff, and all its representatives (including consultants, contractors, sub-contractors, suppliers, partners, visitors, ambassadors and Board members) are expected to uphold. They also articulate Concern’s commitment to safeguarding and protecting adults and children from harm in all aspects of our work. We will therefore do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking. 

In this context, all staff and representatives of Concern have a responsibility to uphold the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Your Personal Data:

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.

For additional information please consult our web site or contact the Human Resource Division in our Head Office.

You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy 

 

• Salary:€31,702 - €35,224
• Based in Country:Ireland
• Contract Type:Fixed Term Full Time
• Benefits:See T&C's attached
• Closing Date:16 March 2026
• Location:Dublin