Internal Communications & Engagement Manager
What we're looking for:
We're looking for a confident, creative and strategic communications professional who is passionate about colleague engagement and committed to creating great colleague experiences.
You'll bring:
- Proven experience in an internal communications, engagement or employee experience role
- Experience developing and delivering communication and engagement strategies, campaigns and initiatives
- Experience leading colleague listening activity, including engagement surveys and insight analysis
- Experience developing recognition, engagement and culture-building programmes
- Excellent communication, writing and storytelling skills
- Strong stakeholder management skills, with confidence working alongside senior leaders
- The ability to translate complex information into clear, engaging and accessible communications
- Experience working across a dispersed workforce and engaging diverse audiences
- Strong planning and organisational skills, with the ability to manage multiple priorities
- The ability to interpret insight and data to inform decisions and improve outcomes
- A proactive, collaborative and solutions-focused approach
- The ability to switch seamlessly between strategic thinking and hands-on delivery
If you want to take on a role where your work will strengthen culture, amplify colleague voice and help thousands of colleagues feel connected to a meaningful purpose, we'd love to hear from you.
Why join us
- You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
- Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office.
- A collaborative, values-driven team where your work will be seen, valued and celebrated.
- Opportunities to travel nationally and attend sector events and media moments.
- A contributory pension scheme to help you plan for the future.
- Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund.
- Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
Interested and want to know a bit more?
To find out more about our charity check out: https://www.youtube.com/watch?v=Z-zYkoj7x8s
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.