REF: SIT67 | Infrastructure & Service Desk Manager | Home Based, Nationwide, UK
However, occasional travel required, including for team meetings |
Salary circa £45,100 per annum annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance to where you live) | 35 hours per week | This is a permanent role
We are looking for a Service Desk & Infrastructure Manager to lead and continually improve our core technology services, ensuring reliable, secure, and user-focused IT across the organisation.
Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation’s infrastructure is fit for purpose and that the service desk delivers a responsive, high-quality service to users.
The role will require:
- Strong knowledge of Microsoft technologies, including Office 365
- Good awareness of technology security and cyber threats
- Demonstratable significant experience with cloud platforms (Azure/AWS)
- Broad understanding of server and end-user environments
- Solid networking knowledge
- Experience managing service desks, processes, and user experience
Experience & Personal Attributes
- Experience in a technology management role
- Strong written and verbal communication skills
- Ability to work collaboratively across teams
- Professionalism and integrity
To fulfil the role, you must have the right to work in the UK.
Please click here to view the role profile.
To apply: Please email paul.liversidge@stroke.org.uk. Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please state any preferences for flexible options in your application. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Closing Date:17 May 2026 | Interview Date: To be confirmed
Please note all roles close at midnight
Online interviews will be held via Microsoft Teams. Please let us know if this will present when submitting your application.