Information and Advice Service Support Assistant

Location:     Hybrid working - Head Office Hertford and remote working

Hours:   Full time 35 hours per week

Salary:   £24,752 per annum

Closing date :  Friday 1 May 2026

Interviews:    Tuesday 12 May 2026

About the Role

Our Information and Advice Team can help older people across Hertfordshire with a range of issues including help with claiming benefits, Lasting Powers of Attorney, IT skills, housing options, leisure activities and much more.

You will support the team to deliver a fast and efficient service to all older people across Hertfordshire, both by telephone and online.

These roles involve working at our head office in Hertford during training moving to hybrid working.

Good written and spoken communication skills are required in addition to an understanding of the needs of older people.

To Apply

Submit your CV and a supporting statement telling us how you meet the person specification to  recruitment@ageukherts.org.uk 

To find out more about the role, download the job description and person specification below