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We are seeking dedicated and compassionate Caseworkers to join our Adult multi-crime team based in London. These are hybrid roles working from home and our office in Singer Street, London at least once per week.
Area of Business
Operations
Number of Vacancies
4
Location or Function
London
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday-Friday 9am-5pm, One Saturday shift (9am-5pm) every 6 weeks, with a rota day off on the following Monday.
Basic Salary
£30,552.00 per annum (this includes FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance)
Allowances
London Weighting
Contract type
Permanent
DBS required?
Enhanced
Police vetting required?
No
Closing Date
18/09/2026
Ref No
6925
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Independent Victim Advocate you will be ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS’s Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
You will develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:
- support those affected by crime in understanding and asserting their rights and entitlements
- understand their journey through the criminal justice and legal systems including the Victims Code of Practice
- facilitate access to additional services
- establish healthy coping mechanisms
- provide practical support and information
You will directly support service users, who may be affected by all types of crime. You may work within a specialist area, for example concentrating on one crime type, or a certain demographic of victims.
You may, in some services, be responsible for elements of volunteer management. This may include the development and case management oversight of a cohort of volunteers who will contribute to the service, in line with VS’s policies and volunteering ethos and approach.
How to apply