Impact and Insight Researcher
Impact and Insight Researcher
Location:Hybrid – regular site based presence at either - Beatrice Wright Centre, York or the Grange, Saunderton
Salary:£30,000 - £35,000, dependant on experience
Contract:35 hours per week, Monday to Friday
Ready to uncover insights and experiences that transform lives?At Hearing Dogs for Deaf People, we believe in a world in which people who have experienced hearing loss can feel renewed connection, companionship, and confidence – and every hearing dog we train, and every Hearing Link Service we provide brings us closer to that goal.
Now, we’re looking for an Impact and Insight Researcher who shares our passion for making a difference — and who can help us uncover and report the real story behind our work using evidence, insight and heart.
What You’ll Do:As our Impact and Insight Researcher, you'll be at the forefront of helping us understand and demonstrate the life-changing impact of our work, and how we can make it even better.
- Design and deliver user research and insight projects that showcase our impact on deaf people’s lives and spotlight areas for improvement.
- Capture lived experiences through interviews, surveys, case studies, and workshops – bringing the voices of deaf people and volunteers to the heart of our work.
- Blend qualitative research with quantitative data analysis to find patterns, stories and possibilities.
- Translate research and insights into narratives – helping teams, donors, and supporters understand the “why” behind the work.
- Drive improvements by feeding user insights into strategy, service design, fundraising and more.