HRIS Project Support Officer

Job Title:                          HRIS Project Support Officer

Reports to:                      HRIS Technical Implementation Specialist

Terms:                               9 months, Fixed Term Fulltime Contract, Hybrid

Location:                          Dublin Office                                                                                                                                                                                     

Salary:                              GB5 (€47,539 - €52,821)

About Concern:               Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries.

Concern’s vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression.

Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.

Role Purpose:                  The main purpose of the job is to support the successful phased rollout of our new HRIS. We are seeking a reliable and diligent team player with strong attention to detail to provide project, administrative, coordination and user support assistance across the implementation. The role will begin with the rollout at Head Office in Dublin, followed by a phased global deployment. This is an opportunity for a HR professional to support the delivery of a transformative project that will shape the future of HR operations globally within the organisation. 

Responsibilities:

• Support the delivery of the HRIS implementation plan across all rollout phases.
• Assist in preparing and validating HR data before and after migration into the new HRIS, checking for accuracy, completeness, and consistency.
• Support the migration of employee documents

• Maintain confidentiality and handle employee data in line with data protection requirements.
• Assist with go-live planning and post-implementation support for each rollout phase.
• Assist with project administration, including maintaining trackers, meeting notes, and project documentation.
• Coordinate meetings, workshops, training sessions and rollout activities with internal stakeholders and external suppliers.
• Develop user guidance materials, FAQs, and quick reference documents.

• Ensure project documents, guides, and records are kept up to date and stored appropriately, to support Head office and Country rollouts

• Support user acceptance testing by logging outcomes and tracking issues through to resolution.
• Act as a first point of contact for HRIS project-related queries from staff and managers.

• Provide practical support to users during implementation, including responding to questions and helping resolve straightforward system issues.
• Log, track, and follow up user queries and issues, ensuring they are resolved or escalated appropriately.
• Help gather user feedback to improve system adoption for future rollout phases.

• Support the preparation and distribution of project communications and updates.

• Provide support with ad hoc tasks as they arise

• Role Holder Requirements:
• Proficiency in Excel and comfortable with working with a range of systems and processes.
• HR qualification (CIPD or Equivalent) would be preferred with significant relevant experience working in an HR department
• Strong understanding of core HR processes and systems.
• Excellent time management, organisational and communication skills.
• Prior project experience
• Fluency in English is essential. Fluency in French or Arabic is an advantage but not essential.

Competencies:               

• Communication and working with others
• Managing Yourself
• Delivering results

 

To apply:  CVs should be submitted through our website at https://jobs.concern.net by the closing date.

Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date.

The closing date is subject to change, due to role demands/requirements.

If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neurodivergent - please let us know and we will do our best to accommodate you.

We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.

If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date.

If you have any concerns about our recruitment process and need particular assistance - for example if you have a disability e.g. a hearing impairment - please let us know and we will do our best to respond to your needs.

Important information:

Concern has an organisational Code of Conduct with three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisations, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking. 

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation. 

 

• Salary:€47,539 - €52,821
• Based in Country:Ireland
• Contract Type:Fixed Term Full Time
• Benefits:See T&C's attached
• Closing Date:29 April 2026
• Location:Dublin