HR Apprentice February 2026

HR Apprentice

Salary: £24,454 FTE per annum

Click here to see the range of benefits we offer

Hours: Hybrid Narborough (the postholder will be required to travel between Citizens Advice offices in Leicestershire. Travel can be by public transport or other means)

Contract: Permanent  (apprenticeship duration 15 months plus endpoint assessment)

We are committed to developing talent and, where possible, may support progression to CIPD Level 5.

Line Manager: Head of Resources

Who We are:

Citizens Advice LeicesterShire is an independent and local non-profit organisation. Our purpose is “Sharing knowledge to transform lives”. By listening to the needs of our communities and clients, we act to provide accessible, high-quality information, advice and education to anyone who needs it. We empower individuals with the tools and support they need to build resilience and thrive. By working in partnership with national and local organisations, we’re able to advocate for a fairer society, amplifying the voices of those often unheard. We demonstrate and uphold our values: we care, we help, we excel and we challenge to achieve positive outcomes for the people we help. Last year we supported over 31,000 people across Leicester and Leicestershire, securing them £14 million in additional income.

About the role:

This is a paid HR apprenticeship and an excellent opportunity for someone looking to start or develop a career in Human Resources within a values driven organisation.

The HR Apprentice will provide administrative and operational support to the HR function while undertaking the CIPD Level 3 HR Support Apprenticeship. The role will support recruitment administration, HR system maintenance and core employee lifecycle processes, while gradually developing the skills and confidence to handle basic HR queries under supervision.

This apprenticeship is offered on a fixed-term basis for the duration of the programme. We are committed to developing talent and, where possible, may support progression into suitable roles within the organisation, subject to performance, business needs and vacancies at the time.

The successful candidate must be eligible for apprenticeship funding.

Main duties and responsibilities:

• Recruitment and Onboardingincluding posting vacancies, scheduling interviews, issuing offer letters and contracts, coordinating pre-employment check, setting up new starters on the HR system, supporting induction processes and documentation.

• HR Systems and Datamaintaining accurate employee records on the HR system, Process changes to employee details and support reporting and data checks.

• Absence, Leave and Recordsadministration including calculating entitlements and pro-rata leave absence monitoring

• Employee Queries and HR Supportact as a first point of contact for basic HR queries, providing accurate information using HR policies and procedures escalating more complex issues to line managers. Note taking for meetings.

About you:

• Strong organisational and time management skills with the ability to prioritise tasks.
• Good IT and administrative skills
• Ability to work both independently and part of a team in an approachable and helpful manner
• Good written and verbal communication
• A positive attitude to learning and development and committed to actively engage in the HR apprenticeship programme to build your knowledge of employment legislation and HR best practice.

Why work with us?

We make a difference. We believe in levelling the playing field.

This is a great opportunity to gain a recognised HR qualification while developing practical experience in a supportive and inclusive organisation. You will be encouraged to learn, grow and contribute meaningfully to our work across Leicester and Leicestershire.

This role is being recruited and managed via the Government’s Find an Apprenticeship service and a partner training provider.

Please note: applications are not accepted directly by us. All applications must be submitted through the official apprenticeship website using the link below.

To apply: https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC2000010250

Closing date for applications: 15 February 2026

Planned date(s) for interviews: 19 February 2026

We encourage interested candidates to apply early via the link above.

This post is subject to a text Disclosure and Barring Service check.

We are an equal opportunities employer and welcome applications from all backgrounds. We are looking for people who share our values – We Care, We Help, We Excel, and We Challenge — and who want to make a positive difference.

If you have any issues submitting your application or have any questions, please get in touch: