Housing Services Administrator
Team
North London Multi disciplinary hub, 165 Project, Grays Inn Road Project
Location
Barnet, Camden
No. of Vacancies
1
Contract Type
Permanent
Hours per week
37.5
Salary
Starting at £34,127.11 and rising incrementally to £36,947.49 per annum
Closing Date
16/08/2026
Ref No
SHP2108
About the role:
Behind every well run service is someone making sure the details never get missed. As a Housing Administrator, you’ll provide the reliable, responsive support that helps our accommodation services run smoothly and enables frontline teams to focus on supporting people experiencing homelessness and mental health challenges.
Working across three mental health accommodation services in Camden and Barnet, you’ll be a central point of support for managers and colleagues. Although you’ll work behind the scenes, the people living in our services will remain at the heart of what you do; because accurate records, well managed repairs and responsive administration all contribute to residents receiving safe, consistent and high quality support.
Your day to day work will be varied. You’ll keep databases accurate, coordinate meetings and staff rotas, prepare reports and help services stay on top of key deadlines and compliance checks. You’ll monitor rents, Housing Benefit and service charges; process invoices and petty cash; track repairs, referrals and empty rooms; check tenancy documentation; and maintain clear, accurate spreadsheets and reports.
This is a role where strong administration has a visible impact. By keeping information accurate, spotting issues early and bringing order to competing priorities, you’ll help create safe and effective services that residents and staff can rely on. You’ll join a supportive organisation where you can strengthen your skills, take on new challenges and continue developing your career.
The postholder will be expected to work across all three sites, spending part of their working time at each location. There may also be some opportunity to work from home, depending on service needs and the tasks being completed.
About you:
- You’re a natural organiser who enjoys bringing structure to busy services and making sure important details never get missed.
- You’re confident using Microsoft Office, particularly Excel, and can turn data from spreadsheets and systems into clear, useful reports.
- You communicate warmly and professionally with residents, colleagues and external partners, even when priorities are moving quickly.
- You take ownership of your workload, balance competing deadlines and spot what needs following up before it becomes a problem.
- You understand that accurate, confidential and responsive administration plays a vital role in helping residents receive safe, consistent and high-quality support
About us:
We’re London’s leading homelessness charity – and we get things done.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Wednesday 26th and Thursday 27th August Online via Microsoft Teams
Please note there will be a second stage interview in service for suitable candidates
The advert may be closed early if applications volumes are unmanageable and suitable candidates have been identified. Therefore please submit your application as soon as possible to be considered as reserve the right to close the advert early.
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Please note applications are reviewed for AI use in application questions.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.